Employee Relations work depends on thoughtful collaboration, accurate documentation, and clear visibility into each case. Yet when HR teams manage these activities through disconnected tools, important context gets lost, follow-up are delayed, and employees are left waiting. Join us to see how your organization can centralize and simplify Employee Relations management with ServiceNow HRSD. This session explores how ServiceNow HR Service Delive...

Thank you for your interest in our ServiceNow Public Sector Tech Talk, Connecting the Front Office to Mission Delivery: Federal CRM with ServiceNow. Registration for this event is now closed. Across federal agencies, mission success increasingly depends on providing a seamless customer experience while ensuring the work behind the scenes gets done with accuracy and speed. ServiceNow’s federal CRM empowers agencies to modernize their fron...

Join ServiceNow and your local peers for our next ServiceNow Special Interest Group covering Washington, DC, Maryland, and Virginia! Agencies and localities will be presenting relevant implemented use cases leveraging the ServiceNow Platform, along with other discussions and an informational session in the afternoon.

Join us for a dedicated ServiceNow Day tailored for the State of Oregon! Discover how our platform is transforming public sector operations with cutting-edge AI, robust cybersecurity, and practical use cases that matter to your teams. During this workshop we will discuss:AI within the ServiceNow platformHow ServiceNow can address your Cybersecurity ResilienceCase Studies:Licensing and PermittingCorrectionsGrants MgmtERP

Discover how Now Assist and Generative AI Controller with ServiceNow can revolutionize intelligence analysis in classified and air-gapped environments. This webinar will demonstrate how to securely deploy generative AI to summarize reports, extract insights, and enable faster decision-making—all while adhering to strict data protection, Intelligence Community-aligned ethics, and compliance standards. Through practical use cases and a liv...

The Cyber Operational Readiness Assessment (CORA) is crucial for evaluating and enhancing cybersecurity and mission resilience within Defense and Intelligence agencies. Integrating vast volumes of security, risk, and mission data into actionable insights demands continuous, real-time monitoring. This session showcases how the ServiceNow AI platform, utilizing Security Operations (SecOps) and Integrated Risk Management (IRM), offers federal age...

We’re excited to invite you to the ServiceNow U.S. Air Force Special Interest Group, happening virtually on Tuesday, October 21st. Join us to connect with peers, share ideas, and explore tailored insights for the U.S. Air Force community.

Thank you for your interest in our ServiceNow event, Public Sector Low-Code App Engine Innovation Workshop. Registration for this event is now closed. Join us in person for a two-day, hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low...

Thank you for your interest in our Intact Use Case webinar, AI at the Edge: Real-World Strategies for Federal Transformation. Registration for this event is now closed. For many federal IT leaders, 2025 has brought a period of profound transition. Familiar structures are evolving. Leadership and priorities are shifting. Workforces are realigning. Expectations are rising, creating a landscape that often feels uncertain and unfamiliar. But momen...

Across the Intelligence Community (IC), agencies face a common challenge: mission-critical workflows still rely on legacy systems that are costly to maintain, slow to adapt, and difficult to secure. This session demonstrates how ServiceNow helps modernize these workflows without disrupting operations. Using the Foreign Travel Approval Tool — a use case familiar across the IC — we’ll show how to:Build and adapt mission-specifi...