The Digital Government Institute team has been covering the topic of Government Customer Experience since our founding in 1998. Each year we produce two virtual programs focusing on “Improving Public Sector Customer Experience.” This virtual workshop is designed to provide valuable insights and practical strategies for government CX leaders and IT professionals to revolutionize the way they engage with citizens and support their wo...

NASA OSBP Engagement 2025: L.I.F.T. is a forward-looking initiative that reinforces NASA’s commitment to strengthening the industrial base by cultivating small business participation and fostering strategic alliances with prime contractors and procurement officials. This engagement is designed to enhance supply chain resiliency by identifying and addressing critical gaps in space-related acquisitions, while expanding subcontracting oppor...

In an era where cyber threats are escalating at an unprecedented rate, the need for robust incident response strategies has never been more critical. Join the Center for Digital Education, Commvault and CDW for a live webinar that will address the urgent necessity for effective incident response to manage and mitigate the impact of sophisticated cybersecurity threats. The panel session will bring together industry experts to discuss various ri...

AI technologies are transforming business operations, but ethical challenges like fairness, transparency, and accountability are growing. Organizations must ensure their AI systems are not only innovative but also responsible. While many are drafting AI ethics statements, moving from policy to practice is complex. Join this complimentary Gartner webinar as a Gartner expert guides you through operationalizing ethical AI principles through six r...

2025 Massachusetts Higher Education IT Leadership Summit: Planning for the Future of Technology in Higher Education Colleges and universities in Massachusetts, like those across the country, are at a transformative moment. As they adapt to shifting demographics, evolving student needs, and changing funding models, the role of technology has never been more essential—or full of opportunity. IT leaders are uniquely positioned to help their...

Government Contract Execution: How to Deliver, Stay Compliant, and Get Paid Guest/GovCon member: Laurie Truesdale-QuestCo. Come join us weekly as we train and prepare you to capture government contracts. These sessions are designed to prepare those enrolled in the Certified Capture Manager (CCM) Program to prepare their businesses for success and to prepare them to become certified capture manager professionals. Guest: Laurie Truesdale with Qu...

Join us at Carahsoft's Public Sector Social at Tom’s Watch Bar after Workiva Amplify Day 2! Enjoy great food, drinks, and friendly competition in the Topgolf Swing Suites while you connect with fellow attendees and share takeaways from the conference. Located just a 7-minute walk from the Gaylord National Resort & Convention Center, Tom’s Watch Bar is the perfect place to relax after a long day of sessions. We hope to see y...

FEDERAL EMPLOYEES: LEARN HOW TO BE THE HERO IN YOUR OWN RETIREMENT STORY & RETIRE WITH CONFIDENCE The ProFeds FedImpact Retirement Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. Our goal is to help them avoid the red tape and to retire from federal service with confidence! IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to...

FEDERAL EMPLOYEES: LEARN HOW TO BE THE HERO IN YOUR OWN RETIREMENT STORY & RETIRE WITH CONFIDENCE The ProFeds FedImpact Retirement Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. Our goal is to help them avoid the red tape and to retire from federal service with confidence! IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to...

When government contractors receive an adverse decision from a contracting officer, it can be difficult to balance the costs, performance risks, and impact on future opportunities while considering litigation. Fortunately, the Boards of Contract Appeals (BCAs) offer an alternative to traditional court proceedings that may better align with your business goals. Join PilieroMazza’s Lauren Brier and Josie Farinelli as they explore how the B...