Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue. But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics...

Join us for an insightful webinar where we delve into the transformative power of Microsoft 365 Copilot. This session is tailored for business professionals, IT administrators, and anyone eager to leverage AI to boost their productivity and creativity.Key Highlights:Introduction to Microsoft 365 Copilot: Gain a clear understanding of what Copilot is, its seamless integration with Microsoft 365, and how it stands out from other AI toolsBoosting...

Join us for the Microsoft 365 Copilot Training for Marketing, where you will learn how with Microsoft Copilot, you can generate content for campaigns, improve productivity, provide insights into campaigns, and collaborate more effectively.During this free event, discover how Copilot can analyze market trends, provide sales forecasts, and identify new sales opportunities.You’ll be able to:Use Copilot to analyze market trends, provide sale...

Explore the latest Microsoft Cloud solutions and product demos to spark new technology use cases and prepare to innovate with AI in this free Microsoft Tech Brief. Join us at Migrate and Secure Windows Server and SQL Server to discover why Microsoft Azure is a trusted destination for Windows and SQL servers. Learn how easy it is to run workloads from hybrid or multicloud environments in Azure with its adaptive cloud approach.Who should attend:...

Join us for the Microsoft 365 Copilot Training for IT, where you will learn how with Microsoft Copilot, you can seamlessly manage IT operations, troubleshoot technical issues, ensure system security, and apply data-driven insights for strategic decision-making.During this free event, discover how Copilot can enhance your efficiency, simplify complex tasks, and optimize technical workflows.You’ll be able to:Use Copilot to summarize the in...

GSA’s General Supplies and Services (GSS) will provide a GSS MAS FY25 Customer Training titled Pre-Engineered and Prefabricated Buildings & Structures on January 15, 2025, from 2:00 PM to 3:00 PM EST. This virtual event aims to provide federal agency buyers with a comprehensive understanding of the purchase or lease of Pre-engineered and Prefabricated buildings including Sensitive Compartmented Information Facility (SCIFs). We have s...

The 2025 Future Indirect Fires Summit will bring together leaders from the indirect fire community to discuss the latest innovations in indirect fire systems, support systems, munitions, and challenges presented by the current conflict in Ukraine. Our discussions will focus on achieving enhanced lethality, survivability, precision, and range. Thought leaders will provide insights into modern warfare and the quest for increased firepower. Throu...

Adapt your skills and master the tools you’ll need to thrive in an AI-powered world at a free Microsoft Azure Virtual Training Day from Microsoft Learn. Join us at Develop Your Own Custom Copilots with Azure AI to learn how to create a custom copilot. You’ll review and compare language models to select the best one for your endpoint and learn how to deploy these models into your chat applications.You’ll also explore using Azu...

First Army Commander Lieutenant General Mark Landes invites BENS members to join him and his senior staff in Chicago from January 13-15 for the Command’s annual staff conference. As First Army collaborates with the Army National Guard and Army Reserve to deliver mission-ready units to Combatant Commands, this event offers a unique opportunity to contribute your industry expertise and insights directly toward addressing some of the Army...

Certificate of Cloud Security Knowledge v5 | Lectures and Labs Get Certified in Cloud Security with CCSK v5 Plus Certification TrainingAdvance your career and strengthen your cloud security expertise with CCSK Certification Training—a globally recognized certification from the Cloud Security Alliance (CSA). Our comprehensive CCSK v5 Plus Training course fully prepares you for the Certificate of Cloud Security Knowledge (CCSK) exam with i...