TTEC Digital
Events We Are Sponsoring
Where mission meets moonshot: Architecting what's next.
The Google Public Sector Summit bridges the gap between ambitious innovation and secure, scaled execution. Tailored for leaders, creators, coders, and builders, the event focuses on moving organizations beyond AI pilots and experimentation into fully deployed, mission-ready realities. By leveraging a secure, integrated AI stack—encompassing everything from planet-scale infrastructure to leading models and agentic platforms—attendees will learn how to safely navigate and thrive in the emerging agentic era.
Rather than just offering inspiration, the Summit provides practical, hands-on experience and personalized programming. Attendees will collaborate with Google Public Sector to walk away with an actionable, customized blueprint and action plan. This ensures your organization is fully equipped with the skills and strategy needed to architect what’s next and confidently turn your highest "moonshot" aspirations into operational successes.
State and local agencies have spent years expanding digital access through online portals, web forms and self-service tools, yet residents still encounter dead ends, abandon applications, make repeat office visits and spend valuable time waiting on hold for support. The result is what many agencies experience as a service completion gap: services are easy to find, but often difficult to finish.
Join Google Public Sector, TTEC Digital, Botcopy and Carahsoft for a discussion on how agencies are reducing friction across common resident, business and employee journeys. We'll explore practical approaches for improving service delivery, streamlining operations, and identifying opportunities to modernize high-volume services without starting from scratch.
- Why residents abandon applications and self-service processes
- Which agency services offer the greatest opportunity for modernization and efficiency gains
- How agencies are improving completion rates, satisfaction and operational performance
- How to get started with AI-powered service improvements using the systems you already have