Splunk4Ninjas IT Service Intelligence

Splunk IT Hands-On Workshop: Virtual EMEA Series

Thank you for your interest in our IT Workshop series. Please note these workshops are designed for technical IT professionals wanting to gain insight into Splunk IT in a vritual hands-on environment.

Please note these workshop take place during European working hours.

Welcome to Splunk IT Workshop Series. These 2 1/2 hour, hands-on IT workshops are brought to you by the Splunk team via Zoom. Learn, connect & interact with Splunk subject matter experts, colleagues and industry peers, and have some fun on the way! Virtual hands-on workshops are a convenient, interactive way to build your Splunk IT skills and knowledge – from the your work or home office.

Infrastructure Monitoring and Troubleshooting Hands-On Workshop
This workshop is led by Splunk Solutions Engineers, ITOA Specialists and IT Subject Matter Experts. The purpose of this workshop is to expose customers and prospects to the integration of Splunk Infrastructure Monitoring and Splunk Core capabilities. The workshop agenda includes:

Discussion on Fundamental Changes in IT Operations
Introduction to Splunk for Infrastructure Monitoring and Troubleshooting
Navigating Splunk Infrastructure Monitoring
Using Intelligent Alerting
Hands-on Tasks Using Sub-second Metrics and out-of-the-box Integrations

The workshop is designed for IT Operations and DevOps / Site Reliability teams, including Tier 1 and Tier 2 Analysts and Engineers. Additionally, ITOps and SRE Managers will also benefit by seeing how Splunk can help modernize their IT Operations monitoring capabilities.

Dates/Times: Tuesday 8th February, 10:00 - 12:30 GMT/ 11:00 - 13:30 CET

Business Service Insights Hands-On Workshop
This workshop is led by Splunk Solutions Engineers, ITOA Specialists and IT Subject Matter Experts. The purpose of this workshop is to expose customers and prospects to IT Service Intelligence and its capabilities for Business Service Monitoring. The workshop agenda includes:

Introduction to IT Service Intelligence (ITSI) Concepts and Terminology
Introduction to Business Service Monitoring
Navigating ITSI
Investigation of a degraded Critical Business Service
Configuring Alerting and Proactive Monitoring of Critical Business Services

The workshop is designed for IT Operations teams, including Tier 1 and Tier 2 Analysts. In addition, Line-of-Business Owners and Service Managers will also leave with a better understanding of how ITSI can help elevate monitoring to view business service health and detect business impacting outages.

Dates/Times: Tuesday 8th March, 10:00 - 12:30 GMT/ 11:00 - 13:30 CET

IT Foundations Hands-On Workshop
This workshop is led by Splunk Solutions Engineers, ITOA Specialists and IT Subject Matter Experts. The purpose of this workshop is to expose customers and prospects to the foundational capabilities of the Splunk IT Operations and Observability platform. The workshop agenda includes:

Review of Fundamental Proficiencies needed for Efficient IT Operations Management.
Test drive how Splunk can improve investigate of an incident
Investigate why Splunk makes key decisions easier
Understand the value of Splunk’s IT use case library (IT Essentials - Learn)
Learn the value of the Splunk platform for Infrastructure Monitoring
Investigation challenge to drive to true root cause of a real-world production incident

The workshop is designed for Application and IT Operations teams including System Administrators, IT Analysts, Tier 1, 2, 3+ Support Engineers, SREs, etc. who have limited exposure to Splunk and are looking to understand how the Splunk Platform can help them more effectively investigate incidents, make data-driven decisions, and monitor their systems and applications.

Dates/Times: Tuesday 22nd March, 10:00am - 12:30pm GMT/ 11:00am - 13:30pm CET

Splunk4Ninjas IT Service Intelligence
Hosted by our Sales Engineering team, Splunk4Ninja sessions are a great opportunity for you to discover the value of Splunk IT Service Intelligence (ITSI) through a series of instructor led, hands-on activities. During the workshop customers will be exposed to the key capabilities of ITSI with an emphasis on when and how to use to deliver business outcomes and modernize their current IT Operations processes. In this session, you’ll be responsible for monitoring an online business service, you will use IT Service Intelligence to: