The federal government has made major strides to improve customer experience over the last few years, from technology advancements that improve airport security to making the Improving Customer Experience with Federal Services a Cross-Agency Priority Goal. And with the passage of the 21st Century IDEA Act, now, it’s on agencies to comply and deliver on the promise of improved digital services before the year’s end. While the agenc...

Agenda - May 17, 2019Let’s face it, we live in a digital society…a world consumed with social media outlets, followings, followers, tweets, retweets, IMs, DMs, facebook, snapchat, filters, google, facetime, texting, sexting, pics and so on and so on and so on. These actions are forever released into the universe and cannot be taken back. Digital carelessness and lack of digital tact, can also cause liability, complaints, investig...

Getting to that next phase of your career is HARD. In order to move up, you will either need to interview for a brand-new job, or advocate with your manager for a promotion. So, what exactly are the steps to get from where you are now to where you want to be? Join GovLoop, NextGen and your government peers after work on Tuesday, April 30 from 5:30-8:30 p.m. for an interactive, in-person GovUp at the GovLoop office in downtown Washington, D.C....

Join your fellow human resource professionals, EEO managers and staff, attorneys, state and local officials, and union officials for this year's Indianapolis EEOC Seminar. The 2019 Seminar will feature guest speaker Bryan Anderson, who will be delivering his message of perseverance and determination in major rehab facilities. He is an Ambassador for the Gary Sinise Foundation and is a spokesman for USA Cares, a national non-profit organization...

In 2018, the US government enacted significant changes to its process for reviewing foreign investments that could have an impact on US national security... As a result, more types of investment in more industries may now be subject to review by the Committee on Foreign Investment in the United States. Foreign investors in health care, financial services, and real estate – in addition to investors in the defense and high-technology secto...

Have you ever wondered how to fund technology initiatives for new information technology services within your Agency? In today’s ever-changing government climate where efficiencies are required and often rewarded, effectively using Working Capital Funds (WCF) may be a viable solution. But what is a WCF? When should it be used? Where and how does start? In this webinar, MITRE expert, Martin Edwards will present the nature and benefit of u...

While public speaking can be intimidating, it is a skill just like any other that can be practiced and perfected. Learning about best practices can reduce anxiety and make one a more engaging and effective speaker, with the presence to authentically connect with any audience. Join NextGen online on Wednesday, March 13 at 2:00 p.m. ET/11 a.m. PT to hear from experts who can help you transform into a confident and successful public speaker, no m...

The speed and pace of cyber threats by state and non-state actors are bombarding DoD network defenses and threatening to undermine the United States' technological military advantage. The recent elevation of U.S. Cyber Command to a unified combatant command demonstrates the resolve to embrace the changing nature of warfare in order to maintain U.S. military superiority across all domains and phases of conflict. This ever-changing face of war h...