In October 2015, the Obama Administration set forth new challenges and initiatives in the Open Government National Action Plan (NAP), with the goal to empower citizens and transform how the government engages and serves the public.Service in the government is unique however, and the shift to citizen-centric service is not easy. Save the date for our Sixth Annual Citizen Engagement Seminar on June 16, 2016 in Washington, DC to hear and learn fr...

Overview: On January 20, 2017 there will be a new President of the United States, but beneath the surface the transition period really has already begun. The last year of a President’s term poses both great dangers and opportunities for career civil servants, and the higher rank of those civil servants, the greater are both the opportunities and the risks. As outgoing political appointees focus intensely on both getting a new job outsid...

Come learn how revolutionary technology platforms easily integrate with your current infrastructure enabling automation, collaboration, mobile and rapid response to change.Register today for a complimentary educational seminar promoting government innovation and a hands-on training session! Questions? Contact me.Brian KingSalesforce Government Team atCarahsoft Technology Corp.703-889-9826 (Direct)877-SFDC-007 (Toll-Free)brian.king@carahsoft.c...

From Content Creation to Service Enrollment & DeliveryShaped by every day, immersive digital interactions, citizens and employees expect the same type of experience from the public sector that they get from the private sector. Poor online interactions push people to more time-intensive and expensive in-person interactions. Beyond, the cost, people expect online and offline communication to be personalized, efficient and connected.In order...

Please join Adobe on Thursday, May 12th for an interactive seminar on how organizations across the U.S. are leveraging Adobe Connect to communicate instantly, and deliver rich and engaging eLearning content.Adobe Connect delivers virtual eLearning solutions which reduce the cost of in-person activities, and make collaborative sessions possible and more productive. With Adobe Connect, you can easily reuse content, courses, and curriculums, the...

Unified collaborative communications is entering a new era in supporting efficient ways of working with increased readiness and response efforts. Newly available capabilities using cloud-based platforms to integrate voice, video and data are helping federal agencies and multi-national organizations such as NATO improve collaborative outcomes while also lower their operating costs.Don’t miss this opportunity to learn how a new generation...

Getting and keeping volunteers depends on understanding their motivations. Your need is not their reason for serving. We will explore the basic reasons for getting involved in anything, and look at tapping those motivations to get people involved and keep them happy—especially when you’re not working face to face.

Overview: The volume of message data in government departments is expanding exponentially. What if real-time analysis of your email or social media systems could automatically alert you to pending litigation or insider threats? How would you investigate these? How would you determine everyone involved? Being able to detect and stop these threats before they manifest could save your department millions annually, and save your reputation. In th...

Change and Leadership in a Digital Public Sector 2016” New Zealand Public Sector Customer Interaction Conference, 2016 Rydges – Wellington, New Zealand The third New Zealand Public Sector Customer Interaction Conference is a ‘must be at’ event in 2016. The 2016 conference brings together an amazing line up of speakers. Individuals who are at the forefront of change and lead their organisations in this turbulent and dyna...

You probably already know it, but your leadership or colleagues probably don't . . . a major service you provide in your professional environment is communications counseling. No need for a Ph.D. . . . just the know-how to help your agency understand the importance of communication and what it can do to help get work done more easily, efficiently, and effectively. During this 40-minute webinar, Marisa Ellison, Communications Manager for the Mi...