The spread of 5G – fifth-generation mobile communications – across all levels of government is being accelerated by its usefulness in high-speed data transmissions and flexibility in customizing network applications. And the range of applications by government agencies made possible by 5G may only be limited by one’s imagination. Some of the innovations supported by this wireless standard were born out of necessity – at...

In today’s hybrid world, employees need digital solutions more than ever to prepare for the future of government work. They need a platform to help them identify skills gaps and develop ways to close them, and one that helps employees comply with new training requirements. The digital solution has to be accessible, easy to use, and most importantly FedRAMP-secured. Join us online Wednesday, Aug. 9 at 2 p.m. ET/11 a.m. PT to learn from go...

Do you think of innovation as a lightbulb turning on, that “aha” moment that changes everything? That can happen, but often innovation is a lot less dramatic: It’s the small tweaks, tech improvements, and process changes that are truly transformative. Join us online Wednesday, Aug. 2 from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from government and industry leaders about how they define and put innovation into practice.

It’s often said that you can’t manage what you can’t measure. The same is true when it comes to digital transformation. To transform your operations, you need real-time insights into mission-critical operations, including financial, human resources and spend management. That is why enterprise resource planning is an engine of transformation. Join us online Thursday, July 27 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from go...

For better or worse, government processes are still largely manual and paper-based. Yet, in the private sector, we’re used to online services, contactless payment and a seamless experience. So why is there such a disconnect? Why is government lagging so far behind when it comes to digital transformation? And are those barriers truly permanent? Join us online Wednesday, July 26 at 12 p.m. ET/9 a.m. PT as we discuss how government employee...

To drive innovation you need to move to the cloud. But what cloud? When it comes to the cloud, one size does not fit all. To support your IT infrastructure and innovation efforts, you likely need to take a multi-cloud approach, leveraging different platforms for varying capabilities — and this can be a management headache. Join us online Wednesday, July 19 from 2-2:45 p.m. ET/11-11:45 a.m. PT, to hear from government and industry experts...

Transformation — it’s a word that’s tossed around in government leadership meetings all the time, but what does it really mean? Is it about process improvements, technology modernization, or workforce changes? All the above? Join us online Wednesday, June 14 from 2-2:45 p.m. ET/11-11:45 a.m. PT as our government and industry experts define what transformation means for government and walk through examples of agencies that hav...

The volume of data the government collects daily is staggering. But what does the government do with that data, and how do agencies manage it? The short answer is, not enough and not very neatly. The problem is partly a lack of understanding data in the first place. Join us online Wednesday, June 7 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from government and industry experts on how to use data as a tool to empower your work and strategies...

You may feel the sudden rise of artificial intelligence (AI) based applications a bit overwhelming. From the uproar of ChatGPT to automating basic tasks like reoccurring email invites, AI is everywhere. Numerous federal agencies are already exploring the use of AI and machine learning. Before you take that step, you need to understand both the benefits and limits of the technology. Join us online Wednesday, May 24, at 2 p.m. ET/11 a.m. PT, to...

Delivering social services programs effectively and efficiently is paramount for government agencies – and a lot of that work happens at contact centers. However, outdated technology can cause delays and frustration both for government employees and their constituents. That’s the exact situation that plagued the state of Missouri for years, until they embraced cloud and artificial intelligence (AI). Join us online Tuesday, May 23,...