Three senior managers from NARA's Office of the Chief Records Officer for the U.S. Government will discuss the latest content related to federal records management, including additional guidance on the M-19-21 Memo, Transition to Electronic Records. The NARA thought leaders will share what they have learned from agency reporting, and what the agency recently produced to support overall records management. Webinar participants will learn: Statu...

Technological advances are altering employee and citizen expectations. Hand-held devices allow users to obtain what they want, when they want it and, in the desired format. Citizens are spending more time online than ever before and have come to expect equal service capabilities from government and the private sector. Modern technology has placed the digital customer experience front and center. The Digital Experience is the sum of digital int...

When considering a move to the cloud, many state and local government agencies struggle with a common problem: the migration bubble. This bubble is formed when organizations are covering expenses for their current on-premises infrastructure while incurring new costs for a cloud migration. But what if you could use that legacy hardware to your advantage? Join Government Technology on December 16 at 10:00 a.m. Pacific/1:00 p.m. Eastern as we spe...

Government organizations today communicate in more ways than ever – through texts, phone calls, emails, video conferences, web portals and more. That’s been transformed by the workforce disruptions of the coronavirus pandemic. Internally, government teams are learning how to stay connected in a hybrid environment of in-office employees and remote workers. Externally, agencies are trying to ensure that constituent interactions are a...

DevOps can help government organizations more quickly react to citizen needs for digital applications and systems. But the really great news is it can also help organizations reduce costs – an increasingly critical consideration given post-COVID budget restraints. Join Government Technology and experts from GitLab December 10 at 10:00am PT/1:00pm ET for a special 30-minute Lunch and Learn webinar in which we explore how DevOps can help g...

Connection between constituents and their public officials is crucial to a city’s success, now more than ever. This webcast will explore how smart city technologies can facilitate new forms of government-to-citizen interactions and ultimately strengthen the civic engagement between communities and their public institutions. Some of the topics we’ll cover include: Using data analytics and the key ingredient, open data, to understand...

In part 3 of our Analytics Case Study series, we’ll address how to take action using the data and insights from Part 2 of this series. We’ll continue using our real world example of an agency to illustrate how to begin thinking about taking action, using your insights from the data. You will need to have attended, or viewed Part 1 and Part 2 of our Analytics Case Study series, identified your website mission, goals and KPIs and und...

Code.gov will host its first annual Federal Source Code Summit to share success stories and best practices for utilizing federal source code and open source software (OSS), and examine the implementation of the Federal Source Code Policy. The U.S. government spends billions of dollars annually on information technology (IT). Whether sustaining legacy systems or procuring highly customized applications, the costs add up. Code.gov was launched t...

Mark your calendars for the Government Experience Awards . . . Join us online! From interactive kiosks to voice assistants, government agencies across the country continue to find new and innovative ways to enhance the citizen and employee experience. The Government Experience Awards, a program of the Center for Digital Government, is designed to recognize these achievements and overall best practices of government agencies that have gone to t...

This event is part of a monthly series that takes place on the third Thursday of each month. We post the video on Digital.gov shortly after each event. USWDS is a library of principles, guidance, and code to help government teams design and build fast, accessible, mobile-friendly government websites backed by user research and modern best practices. About the USWDS The U.S. Web Design System is a toolkit of principles, guidance, and code to he...