Shared services is a business model for modernizing the delivery of mission support activities common to multiple government agencies. It involves setting standards for service delivery that meet the needs of multiple customer agencies and migrating agencies to modern, scalable and secure platforms operated by best of breed government or industry service providers. Managing organizational change and creating positive customer experiences are c...

The Marine Corps Command, Control, Communications and Computers (IC4) enables IT command, control, communication, and computer support across the Marine Corps Information Environment Enterprise (MCIEE) and the Marine Air-Ground Task Force (MAGTF). They are critical to the development of service policies and execute DC I roles for the Title 10 responsibilities to “Man, Train, Equip” the 0600 and 2800 occupational fields, IT governan...

Women Empowering Women Women in today's era, more than previous times, are navigating pathways to more senior management and executive positions, while managing their work and home life, their steps in growth, and their selected roles, especially in fields where women are underrepresented. The second annual Women in Leadership Forum will focus on the techniques and steps of how women in primarily male-dominated organizations or agencies have a...

Join ACT-IAC for a lively discussion about the journey to IT modernization in the federal government. Hear federal and industry experts and leaders share their strategy and experiences to sundown costly legacy systems and improve access to information. Our program will touch on: Does the government have unique challenges? Are there better paths to success than others? What obstacles does the road to modernization have? What timeframes should b...

The explosion of online identity theft and pandemic-related benefits fraud is evolving into a threat to American national and economic security. Better deployment of today’s digital identity verification solutions can reverse the current trajectory while also having the added benefit of increasing access to benefits for those that need them most. Domestic and foreign crime rings that drove the fraud in unemployment benefits are moving to...

The U.S. Cyber Challenge serves as a premier program to identify, attract, recruit, train, and place the next generation of cybersecurity professionals. Top performers from different colleges and universities are offered award winning training from top instructors on new concepts and approaches. During the cyber camps in the summer, those who qualify participate in discussions with leaders in the cyber field and teams are formed where they com...

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

As public sector agencies develop plans for delivering on the objectives of the presidential Executive Order on Cybersecurity, we at Lumen know that the whole is greater than the sum of its parts. While agencies expand their cyber protections to combat cyber threats and protect against attacks, their focus should be on taking a holistic approach and not looking at this new directive as simply a set of compliance mandates. The attack surface wi...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...

DESCRIPTION Even though a year has gone by with the pandemic, Homeland Security and Law Enforcement agencies at every level - Federal, State, Local, and Tribal - continue to adapt their policies, processes and tools to execute their missions. There still continues to be a wide range of threats, data and system intrusions, cyber related incidents, identity theft, and infrastructure vulnerabilities existing in this environment. New operational c...