The Upgrade Center complements the Automated Test Framework capability, which is designed to reduce upgrade time by automating manual tests. Together, these two in-platform capabilities can simplify your ServiceNow® upgrades and help you achieve success faster. Sound great? It is! Join the TechNow team and their special guest Jivanjot Kaur, Sr. Product Manager at ServiceNow, as she covers the new Upgrade Center. You’ll learn how you...

This demo explores aspects of Project execution, reporting, and status. We will explore sample current projects and track action items like risks and issues, provide updates in the form of status reporting, and use visuals to understand outstanding or overdue tasks to ensure project success.

As organizations navigate the new normal, the return to workplace for employees requires careful planning and execution. The ability to deliver employees the right digital experience, addressing both workplace and workforce readiness, is essential. With ServiceNow Employee Workflows you can keep employees informed, gather feedback, automate steps for returning to work, and provide a safe, employee-ready working environment.

Enterprise organizations move fast - and so do their customers and the needs of their customers. Disparate applications and disconnected processes can have an adverse effect on the health of the business. It is extremely critical that Customer Service Executives have a single system of action to prioritize work and make sure that the entire organization is working toward the same common goal.

This demo is an introduction to the concept of Service Management, it will include topics such as incident, problem, change, knowledge base, workflow and service catalog. This high level demo will introduce you to how these concepts work on their own as well as how they can come together for a full service management experience.

This demo explores aspects of Project execution, reporting, and status. We will explore sample current projects and track action items like risks and issues, provide updates in the form of status reporting, and use visuals to understand outstanding or overdue tasks to ensure project success.

At ServiceNow, we have experience gained from thousands of successful implementations. With Now Create, we have curated and packaged this experience in prescriptive guidance available in a word-class methodology and application to help you achieve exceptional outcomes faster with your ServiceNow implementation. Join this webinar to learn how Now Create can help you create new workflows fast—and get them right the first time. Get a walkth...

Ever wonder what a long-term career in the ServiceNow ecosystem could look like? Or how to get connected to other ServiceNow professionals in your area? Hear directly from ServiceNow experts as they share their pivotal ah-ha moments about amping up their ServiceNow expertise—and how that led to amping up their ServiceNow career. ServiceNow professionals are in high demand and building credibility in the market for both themselves and the...

Organizations are deploying the Now Platform and users from across the enterprise are seeing that it helps them accomplish their objectives in innovative and efficient ways. This means more users are looking to ServiceNow to manage all their business initiatives. You need to take a value-based approach, which requires discipline and focus. Because this is often challenging, we created this two-part webinar series to give you insight into how y...

Unlock your portal to productivity Whether you’re working remotely or in the office, our Now® Support portal is here to help you solve issues quickly and gain full visibility into your instances. Join us for a deep dive into Now Support’s updated features and benefits. You’ll learn how to: Stay informed on the go with the new Now Support mobile app Fulfill requests faster with the Service Catalog Troubleshoot and perform...