Social Networks as Unified CommunicationEnabling Security and Compliance for the Federal Government The use of social networks is now allowed in the federal agency enterprise for public engagement, interagency collaboration, and federated communication. Hundreds of thousands of users have access to read and write on Facebook, Twitter, Skype, LinkedIn, wikis, blogs, etc. But today there is little to no information assurance, data leakage preven...

To remain relevant and improve service levels in the face of substantial across-the-board budget and personnel cuts, state agencies require a new way to work. Today’s operational tempo is simply too great for the same old approach with business-as-usual collaboration tools. Many 2.0 social tools have fallen dramatically short and have left most agencies with aFrankenSocial monster to contend with. Now is the time to migrate to a more eff...

Michigan’s Department of Natural Resources (DNR) grew their stakeholder subscriptions more than 400% in less than one year, from 239,000 subscriptions to nearly 1 million. A recent survey of their communications subscribers showed that 95% felt the information the MI DNR provided was relevant and interesting information that they could use. Want to know how this department is achieving their communications success – and how that s...

Today organizations are adapting to changing customer service platforms. Citizens now look to Facebook, Twitter, search engines, online knowledgebases, email and live chat features before picking up the telephone to interact with government officials and private companies. It is crucial for government agencies to adapt their citizen engagement methods by embracing a multi-channel support approach. Please join us for this complimentary webinar....

Benefits Technology is driving organizations to reassess the way they work. Technology is allowing us to do things we have not been able to do before. Employees, partners and constituents have changing expectations of how they want to work with you. Are you listening? Resiliency is function of leadership. Learn to listen, live, and lead in the Networked Age. Leadership is communication. Gain an understanding of what the Networked Age means to...

Over 2.1 billion internet users now have a voice through social media. There are 300-500 million tweets that go through Twitter each day, 800 million active Facebook users, and over 75 million discussion boards and online forums exist. If your organization is struggling to aggregate all this content and handle the immense volume of social media, then it is important for you to learn how to make sense of and better interact with social media us...

Finding experts quickly is a significant challenge that has not been solved by most organizations. Sales teams need to quickly find experts to staff projects and help with responses to RFPs. Consultants, developers, and support personnel need to quickly find experts to shorten their learning curve and response time. For organizations using Microsoft SharePoint Server 2010, User Profiles, My Sites and People Search offer a solution to this prob...

Join us to learn how Conservation International uses SharePoint for Internet Sites to manage their online presence. Get a first-hand account of how SharePoint can deliver a rich user interface as well as easy-to-use content management functionality. Alex Dinnouti, Director of Web Applications for Conservation International, will be sharing best practices and tips and will be responding live to audience questions. Attendees will learn: ·...