The Intersection of Culture and Technology: A Roadmap to Citizen-Centric Government With advancements in technology and service delivery, government agencies are faced with the challenge to keep pace with rising expectations from the public to deliver the same level of service received in the private sector or better. Government agencies are facing with a cultural shift that shapes a new citizen engagement strategy involving technology, policy...

New social media technologies and strategies provide quick, easy solutions to many of the challenges faced by workplace learning and development practitioners in the government. Social media vehicles such as Twitter and Facebook, for example, can help L&D build learning communities, facilitate quick assignments, offer updates or follow-up tips, and otherwise extend the reach of the formal training event. Government training practitioners f...

Government To Go - Best Practices for Strategic Mobility: August 13th Mobility is flourishing — government agencies and departments are increasingly rolling out citizen-facing applications, projects to increase field worker productivity and mobile friendly websites. But creating a mobile strategy may seem especially daunting because so much about mobile is new and constantly changing. This session will discuss how mobile is being used in...

Meet the Digital Citizen — Developing a Web Strategy for Engagement: July 30th Your constituents are connected, driven by engagement, and waiting for your agency to deliver services on their terms and timeframes. Their expectations have been conditioned by intuitive experiences with online retailers. This session will discuss how online experiences can improve agency effectiveness and client outcomes, while reducing operational costs.

TLTV with Russ Guarna, Deputy Director, Statewide Technology Procurement Division, California Technology Department, July 25, 2013; 11:30 AM PT Live Webcast Hosted By John Thomas Flynnwith Special Guest Russ Guarna On July 1, 2013 Russ Guarna became the first Deputy Director of the new Statewide Technology Procurement Division (STPD) within the newly reorganized California Technology Department. The STPD assumes all major IT project procuremen...

Social Media — Get Ready to Analyze and Engage: July 16th Governments all over the world are taking advantage of social media in new and interesting ways. With nearly all government agencies and departments having a Twitter or Facebook account, the focus is no longer on employing social media; it's on using these outlets effectively. It's not enough to just post a link to a news article or press release - government needs to interact wit...

Are you interested in communications, digital government, and leveraging technology to better serve your citizens and stakeholders? Join Jennifer Kaplan, Product Marketing Manager at GovDelivery, to learn about what’s next in digital communications and how that can affect you, the government communicator. Jen will provide insightful perspectives and strategies on government communications to help you prepare for upcoming trends that will...

Citizen Engagement is a hot topic and citizen engagement initiatives are popping up at federal, state and local government entities. This webcast will take an in-depth look at two creative companies that engage members of the public with federal, state and local government in novel ways. This webcast will be a joint presentation by one of the founders of PopVox, a company that verifies, aggregates, and simplifies communication with Congress on...

Join us for a series of one-hour training sessions to examine to the current policies, trends, executive orders and technology for establishing an interactive dialogue with constituencies and effective online collaboration. April 30: Fostering Online Communities and Engagement Using Social Knowledge Management Are your agency employees and constituents experiencing “content overload?” Are massive amounts of data, information and si...

Jennifer Schaus & Associates continues to host a series of GOV CON Webinars. Learn Before You Leap. Register for each webinar INDIVIDUALLY. Full list available at http://JenniferSchaus5.eventbrite.com WEBINAR RECORDING: http://youtu.be/uXWJneBnsrU April 19 - Jennifer Schaus will explore social media strategies & tactics; how to use social media to propel your marketing & sales efforts. Q&A available at the end of the webinar. R...