Delivering social services programs effectively and efficiently is paramount for government agencies – and a lot of that work happens at contact centers. However, outdated technology can cause delays and frustration both for government employees and their constituents. That’s the exact situation that plagued the state of Missouri for years, until they embraced cloud and artificial intelligence (AI). Join us online Tuesday, May 23,...

Learn real-world cyber security skills from top industry experts during SANS Security West 2023 (May 15-20). Join us In-Person in San Diego, CA or Live Online to experience interactive training with hands-on labs, practice your skills during NetWars Tournaments, and network with your peers in real-time. Choose your course and register now! SANS Security West 2023 Features: Hands-on labs in a virtual environment Courses include electronic and p...

If you need to access agency applications easily and securely, the cloud is your solution. But managing a multitude of clouds, and performance, access, and security of each, you’re looking at a complex cloud environment. Join us online Thursday, May 18, at 2 p.m. ET/11 a.m. PT as we speak with experts about how you can create a cloud environment that truly enables your workforce, allowing them to be productive and efficient while being secure.

A recent report from the Center for Strategic and International Studies says the Department of Defense needs to strengthen its software design in order to maintain a competitive edge against foreign adversaries. Harnessing the power of data and analytics remains a critical part of achieving mission goals across all federal agencies. Government organizations need to constantly innovate and strengthen software design in order to stay ahead of th...

Despite its prevalence in our daily life, cloud technology can feel like a daunting topic, especially if you’re not an expert. But cloud technology is here to stay and its positive impact on the public sector is undeniable, sentiments reinforced by the federal government’s decade-plus commitment to moving agency operations to cloud-based tools, having recognized how moving to the cloud makes services more efficient and reduce stres...

In a recent survey, more than 60% of government employees said their agencies struggled with ensuring cloud solutions aligned with their policies or compliance requirements.Agencies who need new innovative solutions to help meet their missions deserve a better way to procure. So how can you navigate the vast options out there in order to pick the right tech for your organization?Join us online Wednesday, Sept. 7 from 2-2:45 p.m. ET/11-11:45 a....

Leave your cloud pain points at the door and learn the value of building FinOps best practices. Incorporating these practices will provide your agency with mature processes that maximize the business value from cloud spend. We’ll provide FinOps lessons learned, from project planning to cost optimization. Wherever your agency is in its cloud journey, get insights to optimize cloud spend and meet your cloud goals. Objectives: Learn about F...

More than two years into the hybrid work environment, agencies are still evaluating the best ways to empower their employees to work from anywhere. There's no doubt that secure cloud is part of the solution. Yet those strategies are evolving as agencies wrestle with moving from their legacy systems to a hybrid cloud environment. Join us online Wednesday, June 15 at 2 p.m. ET/11 a.m. PT, to hear from government and industry experts as they shar...

Just as technology has been constantly changing and evolving, so has DOD’s strategy for the best way to modernize the tools it provides to the warfighters and their business support services. In 2018, the agency released a strategy to use cloud technology, which has been revised over the intervening years to reflect the cancellation of the JEDI contract and the adoption of DOD’s Software Modernization Strategy. The new strategy set...

WELCOME TO INTERFACE Sacramento-Reno 2022! IT Infrastructure is constantly changing, bringing more new challenges with it every day. From ransomware and the latest security threats to needs for increased bandwidth and storage, it’s nearly impossible to keep up to date. Our conference is designed to help. We’ve assembled a combination of Best-in-Breed hardware and software solutions, along with local experts and organizations, to he...