During this webinar attendees will learn: The background and obligations of FOIA and other open records requests The limitations and possible risks of performing manual searches to retrieve records and information How to pinpoint the location of records and information to then collect and review findings How the right tool can simplify the retrieval of information in the event of an open record request

Join AWS, Kinect Consulting, and Carahsoft for a virtual roundtable as we discuss local government success with data and analytics. Local governments across the nation are undertaking data and analytics initiatives to improve planning, operations, citizen engagement, and public services. This interactive roundtable is designed to help IT leaders learn from data projects in other governments, and to identify potential public sector data use cas...

The COVID-19 pandemic has necessitated digital transformation for local governments across the country. Agencies must adopt technologies to improve the lives of their citizens.Join our Innovation Hour to hear insights from Joseph Baros, Chief Information Officer, State of New Mexico, on his agency's innovations using the Salesforce platform and their ability to quickly pivot to address new challenges and increased needs of the community.

There are many different best practices and recommendations when it comes to what governments should be doing to manage their relief funds, like those from the American Rescue Plan Act (ARPA) and the Coronavirus Aid and Economic Security Act (CARES Act), but what are governments actually doing? What are their focus areas when it comes to funding allocations? What's the best approach to get started? And more importantly, what are the citizens...

As the U.S. economy emerges from the pandemic, many Labor & Workforce agencies are taking stock of their organizations withstood surges in claims and the need to interact in all virtual ways with citizens. With new Federal funding available in the American Rescue Plan Act for unemployment system modernization, there is once in a lifetime opportunity to not only improve how unemployment benefits are delivered, but how organizations can re-i...

Whether it is inquiring about benefits services, filing a community complaint or reporting an outage, individuals want information from their government quickly and through their channel of choice. Government contact centers are challenged daily with providing service to constituents; meeting them where they are timely and efficiently. The pandemic only magnified this need and growing citizen requests quickly overwhelmed most agency call cente...

Join our upcoming roundtable discussion to hear how State and Local government leaders are leveraging the Salesforce solution to enable effective citizen self-service, streamline back-end processes, and increase efficiencies of the end-to-end licensing, permitting and inspections (LPI) process. Sign up now to hear discussion topics on how to: Digitize the constituent experience through self-service portals and a streamlined application intake...

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. September 16 Event - govDelivery + govAccess Platform The combination of govDelivery and govAccess allows you to see how...

Register now to hear how FSSA embarks on a purpose-built enterprise solution to replace email, spreadsheets, and access databases with automation and optimized processes. Hear from eImagine and FSSA as they collaborate with Salesforce for an enterprise solution that includes HoosierRx, Estate Recovery, Policy Consideration, Waiver Amendment, Rule Promulgation, State Plan Amendment, and Project Management Office.

Join Granicus every Thursday at 4pm Eastern for a 30-minute demo to learn how Granicus’ suite of solutions is impacting digital citizen engagement. Product engineers will walk you through a different service each week, showcasing how governments are leveraging digital services to more efficiently serve their citizens. September 9 Event - govMeetings + govDelivery Platform Modern meeting management goes beyond automating the creation of...