Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

Using Social Media to Communicate During a Crisis Class Format: One–Day Course Instructor: Shel Holtz, Holtz Communication + Technology Date: Tuesday, March 9, 2010 Time: 9:00 am – 4:00 pm Place: Federal Energy Regulatory Commission (FERC) Directions to FERC Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description The Internet—and, more recently, social media—have added new di...

Advanced Writing for the Web: Using Plain Language to Engage Citizens Class Format: One–Day Course Instructor: Leslie O'Flahavan, E–WRITE Date: Wednesday, February 17, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description You can't engage people unless you communicate in plain, down–to–ear...

The 2010 NASEO/ASERTTI State Energy Policy and Technology Outlook Conference will be held February 1 – 5, 2010 at the Fairmont Hotel in Washington, DC. This year’s State Energy Policy, Program, and Technology Outlook Conference comes as the States and the nation are in the midst of an historic energy efficiency and renewable energy transformation. New policies and investments are moving rapidly and at an unprecedented scale, with additional pr...

Public officials in government and education face more pressure than ever to provide excellent services on increasingly limited budgets. To meet this challenge, your peers and nationally-recognized thought leaders are gathering for a special half-day workshop to learn how information technology can help make your organization smarter, leaner, and greener. By interacting directly with top practitioners, you will gain practical insights that wil...

President Obama’s insistence that federal agencies lead the way toward sustainability practices has encouraged the huge Department of Defense to step up its environmental stewardship programs. Defense installations across the world have won awards for environmental initiatives; the Air Force and Navy are working to reduce energy consumption; and DoD logisticians are involved in a complex project to mitigate environmental problems as we draw do...