The volume of data the government collects daily is staggering. But what does the government do with that data, and how do agencies manage it? The short answer is, not enough and not very neatly. The problem is partly a lack of understanding data in the first place. Join us online Wednesday, June 7 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from government and industry experts on how to use data as a tool to empower your work and strategies...

Forty-three percent of government employees who work from home admit to making a mistake that had security repercussions and 47% say they’ve clicked on a phishing email at work. As the government workforce becomes more dispersed, government is increasingly exposed to new attackers and vulnerabilities. Join us online Thursday, April 13, at 2 p.m. ET/11 a.m. PT to hear about updates to the threat landscape and what your organization can do...

Data that just sits locked away in a storage container is useless. Data is only powerful when it’s used to tell a story. But figuring out how to turn a dataset into insights isn’t always easy. Join us online Wednesday, April 5, at 2 p.m. ET/11 a.m. PT to learn key strategies, tools and processes you can use to make data storytelling and visualization a reality.

No one has the time to keep up with every new tech trend or solution entering the market. However, some of these solutions can have an incredibly positive impact on the work you do in government. The tricky part is figuring out which emerging technologies are actually worth caring about. We’ve nailed it down to just five. Join us online Wednesday, March 8 at 2 p.m. ET/11 a.m. PT to hear from government and industry experts about the five...

How do you feel when change happens? Do you turtle – aka hide in your shell and hope things return to normal? Do you lash out? Do you embrace the opportunity to do things differently? As a supervisor, figuring out how to embrace change for not only yourself, but your team too, takes a lot of work. Join us online Monday, Feb. 27, at 4 p.m. ET/1 p.m. PT for our monthly virtual networking event centered on discussing change management tips...

A few months back a GovLoop community member received this request while working with their city to update property records: “Can you fax me over a copy?” The answer was no. Who has a fax machine anymore, let alone one at home. All this is to say that oftentimes, the government lags behind on using technology to better engage with customers. Those outdated systems often create lower engagement and can erode constituent trust. Join...

What is automation? You’ve probably heard the term automation hundreds of times, and you’ve also probably heard that a robot could take your job. But that isn’t true. One of the reasons that automation can sound so scary is because it is often misunderstood. To help, we are going back to the basics to tell you all you need to know. Join us online Thursday, Feb. 16, at 2 p.m. ET/11 a.m. PT to hear from government and industry...

Problem statement: Agencies are falling behind in preparing their teams for both the technology and management needs of the future. A report from the Government Accountability Office revealed that some government agencies aren’t just using slightly outdated technology, but decades- old equipment. The report found that information systems at the Department of Education, Health and Human Services and the Treasury Department each contained...

Let’s set the stage: A recent government hire is given a laptop from 2016, another is asked to manage a call center that hadn’t been updated in more than a decade, a third is onboarded using an HR system that required them to travel across the country for onboarding because the paperwork wasn’t digitized. Do these issues sound familiar? In many cases, the government is operating on seriously outdated technology, and with supp...

Join us online Wednesday, Dec. 14 from 1:30-3 p.m. ET/10:30 a.m. -12 p.m. PT as we celebrate the accomplishments of the 2022 NextGen Public Service Award Winners and speak with government and industry experts about implementing innovative and strategic thinking to deliver better services and support. We will look at innovations in four areas: Constituent services Decision-making Workforce management Technology