The federal government has rapidly digitized key processes to meet the public’s demand. The Executive Order (E.O.) on “Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government” emphasizes the importance of building intuitive, equitable processes that foster inclusivity. But does your agency have a strategy to guide the customer experience (CX) journey and collect key engagement data? Join G...

Granicus’s govService empowers government to create online forms, processes, and workflows that help staff improve operations and serve residents better. But, to truly enhance customer service and engage communities, government must understand the data collected. Join Granicus for a complimentary webinar to hear how long-time Granicus customer, Plymouth Council, uses govService Realtime Reporting to gain insights from over 400 forms and...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...

Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...

Digitizing government services provides a unique opportunity to engage and serve the public. But is your agency ensuring equitable access to program benefits? Building an inclusive, transparent federal government starts with strategic communications that drive program awareness and action. Governments benefit from communication strategies that create thoughtful interactions along the journey to enhance the digital experience. Join Granicus for...

Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...

Government leaders recognize that creating efficiencies both empowers and enables their teams to perform their best. With modern government solutions, team members are enhanced with efficiency in their roles and the public is better served too. Join Granicus for a complimentary webinar series to discover how governments use Granicus solutions to simplify requests, encourage resident self-service, and create seamless automated workflows. Each w...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Improving the customer experience (CX) is top of mind for local government leaders because a positive CX can build trust, foster meaningful community engagement, and improve internal process efficiency. Join Granicus for a complimentary webinar to discover how governments are using Granicus solutions to improve CX during our weekly webinar series. Each week, Granicus solutions consultants will demonstrate how governments can leverage digital s...