With significant increases in both public record request volume and response complexity, spending excess time on requests for audio and video will inevitably shift staff focus from other priorities. From fielding the initial request online to flying through an automated redaction process and providing a secure, defensible response, communities across the country have embraced technology to simply the request management process for public recor...

The digital transformation of the public sector continues to increase, presenting leaders at all government levels the opportunity to redefine how they foster engagement with the public. By aligning digital communications to the customer’s journey, government can better manage expectations, guide progress, increase awareness, drive adoption, and measure outcomes. Watch a complimentary on-demand webinar to discover ways that you and your...

In this on-demand webinar, attendees explored Federal Agencies Digital Guidelines Initiative (FADGI) and discover compliant solutions that future-proof your agency amidst evolving digital mandates.