Let’s step inside the minds of government’s top performers and discover how their communication strategies are reaching more people, keeping them engaged, and providing them with the right message at the right time — in the right medium. Join us on September 26th for a free webinar if you’ve ever wondered: Is there a better subject line for this email? What or how much content should I put in this email? Am I sending co...

Step inside the minds of top government performers to discover how communicators are leveraging email marketing to better inform, engage, and compel citizens' actions. Register for this complimentary webinar to see examples from local, state, and federal organizations with helpful context to enhance your understanding of overall strategy, the questions they're asking, and how feedback is utilized. Have you ever wondered: Is there a better subj...

Given the recent surge in enabling employees to work from home, many organizations are unprepared to create a productive, secure, and reliable telework environment. Understanding how to support a culture of virtual work is a significant shift for many enterprises who expect their employees to come in every day. The truth is, though, when an emergency strikes such as COVID-19, organizations need to be ready for Plan B. Continuity of operations...

Register for a live webinar on Extended ECM for Salesforce on June 17th. During this webinar, our speakers will showcase how your agency can content enable their value chain to create seamless production.Hear from our featured speakers:Ray Chance, CTO, ClearInfo, Inc.Paul Tatum, SVP, Global Public Sector, Solution Engineering, SalesforceWebinar attendees will learn how Salesforce Extended ECM will:Improve Mission ServicesEnhance Process Cycle...

Most fixed asset and depreciation tasks are common across companies of all types and sizes. Companies need to track assets for insurance and liability concerns whether or not the asset is depreciated or even owned by the organization. Accurate fixed asset listings are necessary to support the balance sheet and ensure the proper calculation of depreciation for book and tax purposes. Government contractors encounter unique issues when buying pr...

Thanks to the Executive Order (EO) that took effect earlier this year, customer experience (CX) in government has been the hot topic of 2022. But does your agency have a strategy to advance your civic engagement goals, continue your digital transformation, and ensure equitable access? Our panel of experts will explore how civic engagement has evolved in 2022 to meet modern expectations, as well as provide best practices for driving authentic c...

As governments are redefining the end-to-end resident experience, communications leaders are tasked with transforming public interactions into meaningful engagement. But for many governments, the cost – in both time and money – to achieve effective metrics is too burdensome to maintain. During this discussion, experts will provide insights on how to find the critical data your agency needs to best evaluate your communications journ...

Like any strong relationship, long-lasting resident connections require two-way communications. While some current government-to-constituent experiences feel more like speed-dating, effective experiences require more long-term investment. As more governments are building robust web properties, digital services, and multi-channel communications, they’re also turning to feedback tools to capture real-time input from residents. Benefit from...

In the fast-paced aerospace and defense software development landscape, continuous integration and continuous delivery (CI/CD) have become critical for ensuring high-quality, error-free software releases for military systems such as avionics, radar, communications, etc. However, achieving CI/CD can be a daunting task, especially when it comes to software testing. Manual testing can be time-consuming, prone to errors, and cannot keep pace with...

8 Barriers of Digital Service Adoption Positive government agency service adoptions are becoming increasingly important as government agencies focus on creating seamless customer experiences (CX). Reducing barriers to digital service adoption and ensuring more users successfully switch requires government agencies to provide intuitive digital experiences that thoughtfully guides individuals through the process. In this session, experts will ex...