Agencies are under increased pressure from the highest levels of government to operate with a cloud-first mentality. But, the reality is that moving every workload to the cloud right now isn't practical. For this reason, many are operating in hybrid environments and leveraging the power of observability to bridge gaps and unify data. Observability has emerged as the key element which allows cross-functional teams to understand what's happening...

In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down. This webinar helped attendees and their agencies: Discover new ways t...

This on-demand webinar explored the evolution of technology in public safety and how you can ensure you take advantage. Prepared aims to lead the charge in modernizing the safety systems of the future. By unlocking the full potential of everyday technology, Prepared makes emergency communication faster, more accessible, and introduces information that has never been utilized for emergency response before. Download now to immerse yourself in a...

Attendees of this on-demand webinar listened to subject matter experts discuss: The commitment and expectations of the Carahsoft AWS EdTech and GovTech Fast Track Program Program benefits including go-to market strategy, business development, marketplace support and contract access Strategies to leverage the AWS Marketplace and the Carahsoft resources available to EdTech and GovTech partners

Curious about a more efficient and effective way to attract, vet, and hire applicants for your law enforcement agency? Guardian Alliance Technologies, the nation's largest background investigation software provider, has partnered with All-Star Talent to provide an integrated recruiting solution for attracting, vetting, and hiring applicants in record time. During this interactive, on-demand session, we provided a live demonstration of the soft...

Are you ready to embark on a journey that will transform the way you perceive data and cloud migration? We are thrilled to invite you to an engaging and enlightening webinar that delves into the captivating realm of cloud migration and its profound impact on various data sources, including edge devices, databases, and systems. Attend this webcast and learn about the value of migration to the cloud on various data sources including edge device...

What if we told you that you could increase client satisfaction, reduce client "run around", and save critical staff time with one cost-effective solution? ConcernCenter asks you to leave the weight of "resource navigation" to them and free up your staff's resources to handle the one-on-one interactions. Join ConcernCenter and Carahsoft in collaboration with AWS for an enlightening webinar to hear from state and local government agencies about...

Join Gov2Biz, AWS and Carahsoft for an engaging webinar on the transformative role of technology in alcohol regulation. General Bentley Nettles, former Executive Director of the Texas Alcoholic Beverage Commission, shares the success story of Alcohol Industry Management System (AIMS). AIMS replaced 18 legacy systems, resulting in a remarkable increase in license issuance speed. Discover how state government agencies can effectively leverage t...

With continuous growth in cloud adoption, many organizations are looking to migrate their applications to AWS to achieve agility, scalability, and cost savings. But migrating enterprise systems to the cloud can be technically challenging. In this webcast, we will provide an overview of proven technical strategies and key considerations for migrating to AWS. Technical strategies and key considerations include: Assessing application portability...

At the recent webinar with BJSS, AWS & Carahsoft, attendees learned from our experts about their greatest challenges and success stories with using AI to transform their public services, Attendees of this on-demand webinar learned: Strategies to harness data and AI, transforming citizen experiences and reducing access barriers. How to overcome digital transformation obstacles and discuss success definitions, data privacy, security and crea...