In a year of recovery, growth, and an increased need to drive connection and action in communities, civic engagement remains vitally important to healthy, functioning governments. Join Granicus for a complimentary webinar alongside Charlotte Lee, Strategic Lead, CX and Innovation, and Luke Norris, VP, Platform & Digital Transformation, as they provide answers to the top digital metrics questions from government leaders including: What does...

As short-term rentals (STRs) continue to gain popularity among travelers and remote workers, communities across North America are feeling the effects. Experiencing an uptick in parking complaints and trash issues? Are essential workers struggling to find local housing? Now might be the right time to investigate ways the STR industry has impacted your community. With the sheer number of STR listing platforms available, it's nearly impossible to...

As you work to improve digital engagement efforts in your community, inclusiveness has never been more important, especially among marginalized groups like those living with disabilities. Residents living with disabilities in your community deserve your distinct consideration when developing an accessible engagement strategy. It can be daunting to understand--and incorporate--government-sanctioned Americans with Disabilities Act (ADA) design s...

As we continue to face the impacts of the pandemic, more citizens are visiting government websites to seek services, like licensing, permitting, and inspections. To help our customer agencies, like yours respond to the demand, Salesforce launched Public Sector Solutions for License, Permit, and Inspection Management to help organizations modernize their citizen experience for critical services. Public Sector Solutions are pre-built application...

Tune in for this virtual roundtable as AWS, Kinect Consulting, & Carahsoft discuss local government success with data and analytics. Local governments across the nation are undertaking data and analytics initiatives to improve planning, operations, citizen engagement, and services delivered. This interactive roundtable is designed to help IT leaders learn from data projects at other governments, and to identify their own government's poten...

Citizen Experience (CX) has gained momentum over the past 18 months as government service providers rely on digital channels to deliver services like never before. Register now and learn how Salesforce can help take a broad topic and bring it to action for your organization by discussing the top 5 use cases across global government. Whether you are considering chat bots, contact center modernization, self-service portals, email outreach, or d...

With borders reopening, increasing vaccine rates, and more indicators of a return to normal, 2022 is shaping up to be a great year for tourism. However, many governments have deprioritized creating and updating their short-term rental (STR) ordinance, compliance, or monitoring initiatives due to the pandemic. With the return of tourism, governments need to bring their STR programs back up the priority list. Join Granicus' "Ask Us Anything" se...

The recent technological boom in digital resources gives governments new ways to connect with their residents. Using a variety of platforms at their disposal, governments can directly engage with their audiences and work to better the lives of their communities.But governments still find themselves asking the same questions, such as:"What can we do to make a resident's life easier?""Do our people feel at home in their community?""Are we provid...

The squeaky wheel gets the oil as the adage goes. But what happens when that squeaky wheel only represents a small portion of your stakeholders? You could end up making a decision or policy change that causes problems for the greater body of your constituents. How can federal agencies mitigate the risks of only engaging with the most vocal of their stakeholders? To help, Granicus is bringing you 4 strategies to spark public engagement. These s...

During this webinar attendees will learn: The background and obligations of FOIA and other open records requests The limitations and possible risks of performing manual searches to retrieve records and information How to pinpoint the location of records and information to then collect and review findings How the right tool can simplify the retrieval of information in the event of an open record request