From vast federal agencies to small local municipalities, governments at all levels have been assessing ways to securely provide digital services to citizens. When the COVID-19 pandemic hit, many of those programs accelerated, and the need for assuring citizen identity has soared. This webinar will explore best practices for efficiently managing citizen identity in today’s digital world.

As states face the impact of the pandemic, budgetary shortfalls, and heightened uncertainty, the government workforce continues to be the most critical connection between the mission and the citizen. Research indicates that agencies that communicate transparently, collect and act on employee and citizen feedback, and make smart investments in training and technology are well-positioned to help their employees navigate the impacts of the COVID-...

The pandemic has highlighted the need for sound data policies in areas such as vital record systems, public health, improper payments, economic recovery indicators, and more. Data is now being used to improve government decision making, inform business decisions, and spur innovation across government today. GovDATAx 2020 highlights thought-leaders from the Hill, government agencies, educational institutions, and industry who are driving the Am...

The pandemic has highlighted the need for sound data policies in areas such as vital record systems, public health, improper payments, economic recovery indicators, and more. Data is now being used to improve government decision making, inform business decisions, and spur innovation across government today. GovDATAx 2020 highlights thought-leaders from the Hill, government agencies, educational institutions, and industry who are driving the Am...

Closing the Gap: CDM’s Role in Telework in Government The Department of Homeland Security’s Continuous Diagnostics and Mitigation (CDM) program relies on automated tools to strengthen the cybersecurity of government networks and systems for agencies to continuously monitor their networks. Modernization of networks, while maintaining the security and risk mitigation capability of CDM, helps reduce the threat posture of government ag...

The Future of Airport Security Screening The future of airport security screening is evolving. Airport operators and security agencies are looking for solutions that are fast, frictionless, and fully-integrated. Airport checkpoints are moving beyond simply security detection and also focusing on safe, healthy, and efficient passenger experiences.What does air travel look like in the modern age? How will COVID-19 impact that landscape? And how...

The COVID-19 pandemic created an urgent need to pivot government functions from mostly on premise to virtually 100% online. From renewing drivers’ licenses to applying for government benefits, the rapid shift to digital services was unprecedented. Most agencies quickly adapted to that challenge, using technologies and methods like those defined in the Trusted Internet Connection 3.0 (TIC 3.0 to protect the network perimeter from cyberatt...

The last few months have altered work in ways never before imagined. Conference rooms are now conference calls, and the new normal is still being defined. Government CIOs have been operating on the front line, triaging technical issues remotely, maintaining on premise servers from afar, and dealing with spikes in help desk services. Technology is just the tool; people are the driver to building enterprise-wide agility. The pandemic response ha...

Modernizing federal information technology (IT) systems requires competency, scalability, complexity, and security. Agencies across government currently operate legacy systems that need to keep serving constituents – even as upgrades are underway. The Decennial Census is one example agencies can look to for guidance. It leveraged a technical integrator approach while migrating to the cloud. This hour-long program will bring together thou...

During the COVID-19 pandemic, the government’s information technology organizations have been on the front lines, charged with the technological challenges of migrating virtually 100% of the government’s workforce to their homes. Connectivity, collaboration, IT help desk support, security protocols, and even hardware availability are only a few of the immediate demands placed on the IT organization— most of whom were also wor...