State and local governments have a prime opportunity to redesign difficult-to-navigate government processes to better meet the needs of both constituents and internal employees. For many government agencies, the pandemic highlighted key issues: monolithic, inflexible systems that are unable to scale and a dependence on manual processes that relied on human capital. With these lessons learned, governments need to harness flexible and customizab...

From constant digitization disruption and automation to remote work and rise of the gig economy, workforce development planning has always undergone rapid change. But the pandemic accelerated these challenges and workforce recovery is inconsistent across the U.S. How can workforce leaders ensure equal access to opportunity and consistent rates of recovery? Join Governing on July 8 at 10 a.m. Pacific/1 p.m. Eastern for a one-hour webinar in par...

Accounting leaders in state and local government are urgently modernizing accounting. A wave of stimulus funding requires strong budgeting, improved transparency and a real-time view of spending throughout the fiscal year. Rising fraud risk requires government accounting to identify every variance, exception and detail in an environment of increased audit scrutiny. Many accounting departments still don’t know where they are with substant...

Local government organizations are facing more laborious challenges than ever before to conduct business efficiently while serving their communities, all of which is heightened by the constraints of a global pandemic. How can municipalities and organizations keep the pace of good governance, while keeping simplicity, efficiency and transparency in the forefront? Join Governing and iCompass, a Diligent brand, for a webinar on Tuesday, June 8 at...

Ready for yet another typical webinar on cloud computing? Neither are we! Join us for a new episode of The Gov Tech Show, where we’ll explore a fresh take on the promise of cloud. With your hosts from Government Technology and our partners at Dell Technologies and VMware, we’ll dive in to the Top 10 myths about cloud, play some interactive games and interview some VIP guests. We’ll clear up some cloud confusion, separate the...

Traditional remote voting options have raised questions around security, reliability and accessibility, but the current environment leaves many states and localities with few options. Fortunately, advancements in mobile, app-based voting make it a viable – and secure – alternative to help protect public health in the upcoming election. On August 31, Governing and Voatz are joining together for an information-packed webcast on how a...

The COVID-19 pandemic placed a huge burden on government agencies, especially those that suddenly faced skyrocketing call volumes. Meanwhile, the rapid acceleration to remote work upended the norms in the traditionally brick-and-mortar call center environment. This unexpected shift may have exposed gaps in how prepared agencies are to manage a sudden surge in demand, but it also presents an opportunity to consider what future contact centers c...

One clear lesson from COVID-19 is that digital services are a vital part of government resiliency strategies. When social distancing requirements made in-person government transactions undesirable or unavailable, web and mobile channels became some of the primary means for delivering services to citizens and businesses. This session will explore: • How the COVID-19 experience is shaping digital services strategies going forward• Best...

As state and local government agencies respond to a global pandemic, public sector workforces and workplaces have shifted to a new remote normal – working from home. This new way of work requires agencies to rethink their cybersecurity approach to counter threats that are targeting remote workers. This 30-minute virtual conversation will bring together former government officials and leading cybersecurity experts to discuss how to streng...

Last year, the Iowa Department of Transportation transitioned to cloud-based human resources and financial management systems. Like many agencies, the department had relied on manual processes and outdated legacy technologies before the upgrades. New technology from Workday gives the department a sophisticated, easy-to-use platform for HR and finance, along with a host of modern, automated features. Now the Workday solution is being implemente...