In today’s environment of ongoing digital transformation and macro business disruptors, organizations need to move quickly, shifting away from slow unstructured processes to digital workflows. Create the experiences required for a better way to work or in disruptive situations a better way to respond. Learn how App Engine and IntegrationHub accelerate digital workflow creation and automation on the Now Platform® for any line of busin...

Join Federal IT leaders at the 2020 ServiceNow Federal Forum on February 26 as we discuss how transforming workflows enables a service-focused government. Don’t miss plenary sessions with IT visionaries leading the charge, and tactical breakout sessions focused on IT service management, human resources, customer service, cybersecurity, and more.

We’ve come a long way since the Cloud First Initiative was announced in 2011. Since then, in addition to the potential for mass cost savings and improved agility, agencies now view cloud as a critical enabler of digital transformation, allowing them to focus more on delivering seamless and secure services to citizens. But as organizations chart their course for cloud migration, there are still questions to answer and progress to be made...

Knowledge 2019 is where extraordinary people come together to take work to the next level. Come and join the movement to learn how people like you are delivering modern digital workflows that unlock productivity and transform the employee and customer experience. Join world‑class companies as they share proven ideas and best practices on replacing old, fragmented processes with smarter and simpler ways of working.

Join ServiceNow on April 10th for an exciting half-day event, exploring three common DoD use cases. We will uncover the roadmap to breaking down departmental barriers and making complex, unstructured tasks personal, proactive, and frictionless.Specifically, we'll dive in with our subject matter experts and demonstrate:RMF Process Flow - Expedite the ATO processFrom the authorizing official to the cyber operator, learn how you can manage and au...

Join ServiceNow and your peers for a day of Technology innovation on April 4th, to understand the journey towards Digital Transformation. This Tech Day will cover:ModernizationStreamline and modernize manual form-based processes through configurable forms and graphical workflows. Discover how best to replace legacy technology to provide a single system for more visibility into data, processes, and technology across the enterprise. InnovationWi...

Customer Service is a Team Sport The best sports teams make winning look effortless. Citizen service teams can have similar success when they are connected to the right data and able to use that information to make proactive changes.Join ServiceNow and Carahsoft on Thursday, November 9, 2017 to learn how government service teams can execute a winning strategy for:Making it easy for citizens to engageEstablishing self-service solutions that red...

Government organizations are looking to leverage the latest tools, technologies, and strategies to deliver trusted and reliable services and information. For Federal customers who rely on the ServiceNow platform to support their core missions, significant new functionality and applications soon will be available and FedRAMPAuthorized and Compliant. Two themes characterize the forthcoming Helsinki update: Consumerizing the Service Experience by...

Join ServiceNow and Carahsoft for a complimentary webcast to learn how to manage, enable and operate everything as a service.Register for this webcast to hear experts in IT Service Management and IT Operations Management discuss IT challenges and more, providing a Service Operations Maturity Model that anyone can use to gauge their organization’s current and future state.Attendees will learn: Strategies to drive toward these outcomes, s...

State & Local Governments are deploying more cloud and SaaS applications than ever before to support a wide range of business services. But how do they know if their processes are more cost-efficient or whether employees are using their time efficiently? ServiceNow allows agencies to achieve new levels of enterprise productivity by optimizing internal processes. At the heart of a business service is a structured process that needs to be ma...