Innovation in Government: IT Modernization, Customer Experience, and Cyber

This event qualifies for .1 CEUs

This event qualifies for 1 CPEs

This event qualifies for 1 CLPs

Agencies across government are leveraging the President’s Management Agenda to deliver on a series of intertwined goals related to information technology. This program will bring together thought leaders from the public and private sectors to discuss the intersection of three of them – improving the customer experience with federal services, IT modernization, and cybersecurity.


This program will bring together thought leaders from the public and private sectors to discuss best practices in securing government data, the new Federal Data Strategy and how these trends are impacting the delivery of vital services today.


This exciting video webinar takes an exclusive and in-depth look at the nexus of IT modernization, customer service and cybersecurity.

Speaker and Presenter Information


Francis Rose
 Francis Rose
 Discussion Moderator & 
 Host of Government Matters


André Mendes

 André Mendes
 Chief Information Officer, 

 International Trade Administration,
 Department of Commerce
Mark Porto

 Mark Porto
 Senior Director,

 Strategic Programs,
Michael Riordan

 Michael Riordan
Randy Wood

 Randy Wood
 VP of Public Sector,
Rob San Martin

 Rob San Martin

 Public Sector,

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, State & Local Government, EEOC, Federal Government, FDA, Foreign Governments/Agencies, NSA, FCC

Event Type

This event has no exhibitor/sponsor opportunities

Thu, Jun 27, 2019, 2:00pm - 3:00pm ET

Complimentary:    $ 0.00

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