Blueprint for Success: An Online Community Delivering Exceptional Service and Much More!

Everyone knows that customers want convenient, always-available options. But the reality of designing and delivering a first-class online experience for customers can be daunting. Frost & Sullivan and ServiceNow will join colleagues from Allscripts Healthcare Solutions to better understand how they've been able to drive amazing results (revenues, KPIs, and kudos) with its multi-faceted self-service options.

Learn how Allscripts online community is helping deliver exceptional service and much more!

Key takeaways:

• The unique customer service opportunities a community offers
  
  
• Tips and tricks to maintain robust, meaningful discussions
  
  
• Examples of how customer insights from an online community can drive customer experience improvements
  
  

Listen in on the experiences of others, participate in a live Q&A, and walk away with actionable strategies for your own organization.