ServiceNow

Every employee has a different instinct when they need help. Some send a quick message to a colleague. Others search a portal or submit a ticket. The channels change, but the goal is always the same: not just finding an answer, but getting something done. A modern enterprise service experience doesn't force a single path. It offers every path and lets the employee decide.

Register now to learn how federal agencies are building digital experiences employees actually want to use.

In this session, we'll explore how federal agencies can build a Digital Front Door that earns adoption by giving employees the experience they actually want. That means a conversation-first AI experience for those who expect it, a clean and navigable self-service catalog for those who prefer it and seamless fulfillment behind the scenes regardless of how someone walks through the door. The technology should be invisible. What employees feel is speed, simplicity and confidence that this is the one place they need to go.

What's powering all of this? We'll discuss how Otto, ServiceNow's native AI capability, makes this possible at enterprise scale by connecting knowledge, systems and services across the enterprise and orchestrating first- and third-party agents into a unified service experience.

When the front door delivers consistently, trust follows. And when employees trust the experience, Tier 0 resolution becomes the norm, service desk pressure drops and agencies close the gap between the service experience they deliver and the one their workforce expects.

As AI adoption accelerates across industries, organizations face growing pressure to govern AI responsibly — but many do not know where to start. The NIST AI Risk Management Framework (AI RMF) provides a structured, voluntary approach to identifying, assessing and mitigating AI risks across the full system lifecycle.

In this webinar, Shaw Data Security and ServiceNow will break down the AI RMF and demonstrate how the ServiceNow platform helps organizations operationalize AI governance at scale, turning framework compliance into a repeatable, automated workflow.

What You Will Learn:

• What the NIST AI RMF is, why it matters and how it applies to your organization today
• How ServiceNow’s AI Control Tower enables centralized visibility and policy enforcement across AI models and use cases
• How Integrated Risk Management (IRM) in ServiceNow maps directly to the NIST AI RMF core functions: Govern, Map, Measure and Manage
• Real-world steps to begin your AI governance program and reduce risk exposure from employee and third-party AI use

Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey. 

The main topics/agenda items include:

• My Learning
• My University Account
• Credential Program
• Admin Tools
• Help Center
• Searching & registering for a course
• Open Forum
  

AI agents are already running across your enterprise. They are in your cloud environments, vendor platforms and business applications. The question is no longer whether to deploy AI, but whether you can see it, govern it, secure it and automate with it at speed.

This hands-on workshop explores how ServiceNow AI Control Tower serves as the enterprise control and governance plane for every AI system, agent and workflow, regardless of where it runs. Participants will gain practical experience across three interlocking capabilities: AI Control Tower as the enterprise command center that discovers every agent, model and MCP server into a living inventory and eliminates shadow AI; Security Operations powered by AI agents that enforce guardrails, govern digital identities and respond at machine speed; and Intelligent Automation that closes exposure and drives remediation through workflows that act without waiting to be told, eliminating manual overhead across the entire security and risk lifecycle.

Walk away with a mission-ready blueprint grounded in ServiceNow's Australia platform release and the latest announcements from Knowledge 2026 that turns AI ambition into accountable, measurable outcomes your CISO and CFO can both stand behind.

Most organizations invest in ServiceNow with high expectations, but over time many find the platform isn't delivering the value it should. Whether it's slow adoption, overly complex workflows or unclear ownership, these challenges can quietly limit ROI and reduce the effectiveness of the platform.

Join ServiceNow and ScottiWorks as we explore the top five ServiceNow pain points that consistently impact platform performance, user adoption and return on investment. Through real-world examples and practical guidance, attendees will learn how organizations have successfully recovered struggling implementations, optimized existing environments and improved long-term platform outcomes.

During this session, we'll discuss the top five ServiceNow pain points limiting platform performance and user adoption, review examples of successful platform recovery efforts and identify practical strategies for improving outcomes without starting over. Attendees will also learn how the ServiceNow Platform X-Ray can uncover quick wins and long-term opportunities for improvement.

All attendees will receive access to a complimentary ServiceNow Platform X-Ray, a focused review designed to identify inefficiencies, uncover gaps and highlight opportunities for improvement.

The Department of the Air Force Information Technology and Cyberpower Training and Education Event (DAFITC) will take place in Montgomery, AL from August 24-26, 2026.

This year, thousands of Air Force peers, along with private sector leaders in the IT and cyber security field convened to network, discuss, connect, and learn about the newest and most prevailing threats to our global networks and national defense. DAFITC 2026 is expected to featured 140+ breakouts, an exhibit hall with over 200 vendor booths, and over 4,000 attendees, speakers, and exhibitors.

Attendees will hear from leading voices in the public and private sectors, hearing a range of ideas, opinions, and assessments of the current state of all things cyber as well as insights into what the keys to future success might look like.

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!

During this workshop, you'll get to:

• Learn how to identify the right problems to solve in your agency with low-code tools.
• Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
• Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

Whether you are beginning your ServiceNow journey or looking to improve your skills within your deployment, ServiceNow University provides a wealth of training opportunities that fit your requirements to maximize your success. Join the Carahsoft Training Team in expanding your ServiceNow Training journey with Office Hours, where we will cover the following topics for navigating the University Platform to empower your training journey. 

The main topics/agenda items include:

• My Learning
• My University Account
• Credential Program
• Admin Tools
• Help Center
• Searching & registering for a course
• Open Forum
  

Join us in person for a hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analyst looking for ways to solve unique mission challenges, an architect ready to drive the next phase of innovation, or a business leader seeking the right automation solutions, this Low-Code hands-on workshop is for you!

During this workshop, you'll get to:

• Learn how to identify the right problems to solve in your agency with low-code tools.
• Hear and see successful examples of how other agencies are driving rapid innovation at scale with ServiceNow’s low-code App Engine.
• Practice ideation and rapid low-code app creation techniques that focus on making the world of work, work better for you.

The Defense Intelligence Agency (DIA) is looking forward to seeing you all at the 2026 Department of Defense Intelligence Information System (DoDIIS) Worldwide Conference in Tampa, FL!

For over 20 years, the DoDIIS Worldwide Conference has served as the premier information technology conference to hear from distinguished speakers, collaborate with trusted partners, and experience ground-breaking technical solutions to support the warfighter. The conference is an immersive in-person event designed to bring together leading subject matter experts, decision makers, and stakeholders to collaborate and partner. 

Conference participants will have exciting opportunities to share their experiences, network with government and industry leaders, and access the latest cutting-edge solutions from hundreds of onsite vendors. Each day includes a variety of keynote speeches from senior-level decision makers, an extensive selection of breakout sessions to engage with experts in smaller formats, and specialized presentations at the DIA booth. Between sessions, participants will have the opportunity to engage vendors in the exhibit hall and attend technical demonstrations and Lunch & Learn sessions. 

We look forward to seeing you in August in Florida!

Registration is not yet available. Check back in the Spring of 2026.

TechNet Augusta 2026 gives participants the opportunity to examine and explore the intricacies of the cyber domain. With assistance from the U.S. Army Cyber Center of Excellence and industry experts, the conference is designed to open the lines of communication and facilitate networking, education and problem solving. Leaders and operators also discuss procurement challenges the military, government and industry face during a time of uncertain budgets and runaway technology advances.

With assistance from the U.S. Army Cyber Center of Excellence and industry, this three-day conference is designed to open the lines of communication between the military and commercial sector and provide a space where government and industry professionals can discuss issues and share solutions surrounding cyber electromagnetic activities and unified land operations.

Co-hosted by AFCEA and INSA, the nation’s leading non-profit associations dedicated to public-private partnerships, the summit will bring together 2,200 leaders from government, academia, start-ups, and the defense industrial base for two days of technology-driven, mission-focused discussions.

Your registration and sponsorship don't just underwrite an event, they strengthen our mission and support the community we serve.

From a career fair and thought-provoking plenaries to breakout sessions, cutting-edge exhibits, and unmatched networking, the Summit is where connections spark ideas and partnerships that last. Registration opening Spring 2026! 

The TribalNet Conference & Tradeshow is the annual gathering of the TribalHub community. It is not just another conference; it is an experience! This is one of the only events truly dedicated to Native American government, gaming, and health technology – with topics that are relevant to what is going on both nationally and locally. The attendees and vendors are open, engaged and ready to make valuable connections! In today’s world, it’s more essential than ever, for business leaders to utilize cutting-edge technologies and leadership strategies across all departments to create sustainable growth and success. The TribalNet Conference & Tradeshow is a great opportunity to take advantage of a growing network of resources, experience and industry connections, ensuring that enterprise and government leaders are in possession of the tools and information that they need to thrive in their industries.

What will you gain by attending?

• Valuable Connections with Vendor Partners and Industry Peers
• Opportunities for Collaboration with other Tribes
• Practical Tools for Business Growth
• Knowledge of the Latest Technology Tools and Resources

Join us to uncover the latest CIO insights and solutions with experts, IT executive peers and service providers to accelerate your business.

Why Gartner conferences?

• Insights you can trust - Join us for the only IT conference shaped by data-driven insights and more than 200,000 annual conversations between Gartner experts and the IT community.
• Validate your strategy - Our global team of 60+ on-site data, analytics and AI experts helps you create and validate your game plan using actionable business and technology insights.
• Strengthen your network - Join a large and diverse group of data, analytics and AI executives at a conference that prioritizes meaningful interactions and powerful connections.

Registration information will become available during Summer 2026. 

TechNet Indo-Pacific is the largest strategic event of its kind in the Indo-Pacific Rim. USINDOPACOM works closely with partners to enable resilient, survivable and secure collaboration across the spectrum of contingencies. TechNet Indo-Pacific, now in its 41st year, features speakers and discussions, many qualifying for Continuing Education, on how industry, academia and government can address and solve regional challenges. Exhibitors demonstrate solutions and services to meet the military services' requirements. TechNet Indo-Pacific is co-sponsored by AFCEA International and AFCEA Hawaii.

Registration is not yet available. Check back in the Fall of 2026.

Sea Service leaders today confront profound and rapidly changing threats in a landscape of increasingly complex challenges. Join us and engage with leaders from the Navy, Marine Corps and the Coast Guard as well as industry and academia experts in this extraordinary opportunity to explore the depths of the unique issues they confront. Engage in discussions, network with peers and be a part of devising the needed solutions to enhance operational capabilities that overcome evolving threats. Gain knowledge and forge connections while discovering the latest platforms, cutting-edge technologies and advanced capabilities crucial to supporting maritime operations.