The Role of Customer and Employee Experience in Gov

Government agencies know that providing a positive experience (CX) is essential to carrying out their missions. However, that’s not easy in a hybrid environment, where outdated technology can lead to lapses and poor employee engagement. To provide good CX, agencies need to ensure that employees have the technology, tools and management support they need.

Join us online Wednesday, Sept. 29 at 2 p.m. ET/11 a.m. PT to learn from experts about how to empower your agency to meet constituent’s rising communications needs.

Specifically, you'll learn:

Best practices for making sure that your organization has the tech it needs in a hybrid work world.
How to improve employee communication, collaboration and the overall experience.
How technology helps employees be productive - whenever and wherever.

Speaker and Presenter Information

Courtney Vogel
Director and Product Marketing Manager,
Public Sector,
RingCentral

Rick Parrish
Guest Speaker

Emily Jarivs
Moderator and Senior Online Events Editor,
GovLoop

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Census Bureau, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, USAID, State & Local Government, National Guard Association, EEOC, Federal Government, FDA, Foreign Governments/Agencies, NSA, FCC