Qualtrics and ServiceNow Webinar Series: Capturing Customer Experience Data
Join us for a complimentary webinar that is part of a series hosted by Qualtrics, ServiceNow, and Carahsoft.
You will learn how to integrate real-time feedback into the action loop for better customer service and improved agent effectiveness. Learn how to:
- Improve speed to action with automated triggers and routing
- Ensure digital investments are being utilized
- Improve frontline effectiveness with real-time visibility into customer feedback
- Prioritize actions based on feedback and trends
- Improve teams with just-in-time coaching based on feedback
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Nov 4, 2021, 12:00pm - 1:00pm
ET
Cost
Complimentary: $ 0.00
Where
Free Webinar
Website
Click here to visit event website
Event Sponsors
Organizer
Qualtrics Government Team at Carahsoft
Join the event conversation:
@qualtrics servicenow
