Federal Tech Talk Series: Defining Next-Generation Customer Service

At one time or another, we - as private citizens - have experienced modern customer service while interacting online with leading retailers, entertainment providers, fulfillment centers, banks and/or credit cards, as a few examples. The world-class, consumer-grade customer experiences these leading providers deliver to their customers is the same experience the Army is now delivering to its customers.

Join ServiceNow and SOFtact Solutions for a webinar on Thursday, April 21st where we will delve into the Army Maintenance Application, known as ArMA, and uncover how the US Army deployed a modern application in 12 weeks to service soldiers and their families living in Army housing units.