State & Local: Using AI & Machine Learning to Improve Services

This event qualifies for .15 CEUs

This event qualifies for 1.5 CPEs

This event qualifies for 1.5 CLPs

The advent of the pandemic in early 2020 demonstrates the truth of the old saying, “necessity is the mother of invention.” State and local governments that had been hesitant to adopt artificial intelligence (AI) and machine learning (ML) in their IT suddenly had to cope with huge citizen demand for services such as unemployment assistance, while simultaneously providing the capability for their own employees to work remotely.

A survey sponsored in part by the National Association of State CIOs in 2021 found broad adoption of AI-based tools, such as chatbots and digital assistants, often used in combination with robotic process automation. As state CIOs and CTOs have realized the benefits from their initial investments, they are beginning to look at new, broader ways to make use of AI and ML.

Join us as thought leaders from agencies and contractors discuss their experiences implementing these kinds of tools in delivering services to citizens, how it is helping their employees respond faster and more efficiently, and what they anticipate to be their next steps.

Speaker and Presenter Information

David Edinger, Chief Information Officer, City & County of Denver, Colorado

David Edinger

Chief Inforamtion Officer

City and County of Denver, CO

Amanda Randles, Assistant Professor, Biomedical & Computer Science, Duke University

Amanda Randles

Assistant Professor,

Biomedical & Computer Science

Duke University

Hong Sae, CIO, City of Roseville

Hong Sae

Chief Information Officer

City of Roseville, CA

Howard Lock, Lead, AI & Machine Learning Business Development, HPE

Howard Lock

Lead, AI & Machine Learning Business Development,

Hewlett Packard Enterprise

John Breeden, Moderator & Contributing Editor, FedInsider

John Breeden II

Moderator & Contributing Editor,

FedInsider

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC