Enhancing Federal Operations: Harnessing GenAI with ServiceNow's Now Assist

This session uncovered the transformative potential of integrating General Artificial Intelligence (GenAI) with ServiceNow's advanced capabilities, strategically designed to optimize U.S. Federal Government operations. Attendees investigated how ServiceNow's Now Assist, can elevate through the synergy with GenAI, resulting in streamlined routine tasks, content creations and optimized resource allocation. They also explored how this dynamic collaboration can propel federal agencies towards heightened efficiency, innovation and a service approach centered around citizen needs.

This on-demand webinar discussed and demonstrated:

• The origin of ServiceNow's AI capabilities
• ServiceNow's Strategy for GenAI
• ServiceNow's Vision for Now Assist
• Some of ServiceNow's features
• What is coming (Roadmap review)