Join us virtually May 7, 2024 at 8:30 am ET! Facing attacks of increasing scope, scale, and frequency, today’s public sector cybersecurity leaders are challenged like never before. As they work tirelessly to defend their networks and systems, it’s essential for today’s cyber decision makers to remain mindful of broader trends and capabilities that could help them improve their posture. From establishing and incorporating zero...

Generative artificial intelligence (genAI) has arrived with the force of a tsunami across the federal government. In October, Executive Order 14110 on the safe, secure, and trustworthy development and use of AI established the broad outlines for how agencies should evaluate and implement their AI use cases. Now the Office of Management and Budget has issued a memorandum directing agencies to institute governance and risk management processes g...

Earn 3 continuous learning points (CLPs) in this free IT acquisition training! Join GSA and CISA experts to learn how to Prepare for emerging technology such as quantum computing and Artificial Intelligence Plan for national security implications and threads like an AI directed cyberattack Access GSA’s solutions to stay compliant and mitigate risk! Don't miss this one of a kind learning opportunity, register now!

Federal agencies collect vast amounts of data that often goes untapped because unlocking its full value is complex. But as agencies move to comply with the White House Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence, harnessing the potential in their own data can help meet the EO’s objectives. Agencies can facilitate the use of AI by using their data to train custom large language model...

The whirlwind of artificial intelligence tools in 2023 proved the government is eager to embrace the technology as soon as possible. An overwhelming 99% of agency leaders agree investing in safe and effective AI is essential to fulfilling their mission, according to a recent survey conducted by Wakefield Research on behalf of ICF. Despite being rich in data, many agencies are lagging in the data modernization needed to support AI – and c...

Machine learning and artificial intelligence already are playing a significant role in reworking call centers, in government agencies and private industry alike. Just picture the chatbots that show up every time you go to the online portal for the Department of Motor Vehicles, for instance, and get prompted to renew your auto registration online. To date, call center agents and customers both prefer human interaction. As generative AI (genAI)...

Artificial intelligence (AI), including emerging generative AI capabilities, have the potential to transform the operations and services of federal health agencies. Join us online Wednesday, Nov. 15, from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear government and industry leaders discuss the role that AI could play in everything from shaping patient care and improving the customer experience to managing claims processing.

It is hard to believe that ChatGPT isn’t even a year old yet, when you look at the tidal wave of new apps that have been released in its wake. After decades where the phrase “artificial intelligence” was sufficient, commentary in the public sphere has already moved to the next level – generative AI. What’s the difference? As Forbes describes it, “Traditional AI systems are primarily used to analyze data and...

We all now live in a data-driven world. And the federal government may be the single largest generator – and user – of data in the world. According to Digital.gov, “Every day, thousands of federal workers collect, create, analyze, and distribute massive amounts of data from weather forecasts to economic indicators to health statistics. Federal government data is a major driver of the American economy as businesses use the dat...

AI will revolutionize how the government delivers on its mission. With AI, Government organizations can enhance decision-making, speed up service delivery, and improve operational efficiencies. Notably, proposing AI projects as part of modernizing operations are likely to get favorable consideration from the Technology Modernization Fund, especially those that look to improve the customer experience. Learning Objectives: Understand steps agenc...