In this session, we will: Learn how Generative AI is driving new opportunities in Public Sector Understand Google Cloud’s Trust Posture: Privacy & Data Governance, Security, Compliance, & Responsible AI View live demos of GenAI Applications Discuss PubSec GenAI use cases

In October 2023, Google Cloud announced the mitigation of the largest DDoS attack to date. Join Google Cloud and Carahsoft to hear how the Google Cloud Office of the CISO enables safer work, from anywhere, on any device. Our speakers will discuss how Google Workspace plays a vital role in protecting employees from different attack vectors, and learn how your organization can benefit from these same tools. Attend this session to learn: How Goog...

Register and attend this session to learn how: Google's CCAI Platform can help public sector contact centers automate routine tasks, freeing up agents to handle more complex issues. Virtual agents and agent assist can enhance customer interactions by providing fast and accurate responses to common inquiries. CCAI's analytics capabilities can provide valuable insights into customer behavior and trends, enabling you to make data-driven d...

Join us and uncover the opportunities and challenges facing the Government and explore how to break down barriers of transformation to start solving for them today. During this full day Google Cloud Day, you'll hear from experts about how to bring innovative ideas to life in your agency with the network and scale of Google Cloud.

Register and attend this session to learn how to: Set up your CCAI stack – everything from your back-end logic, all the way through your bot deployment. Includes live chat, ticket escalations, and analytics. Deploy your phase one product according to best practices, engage end-users, and collect actionable training data. Train and scale your solution to meet the real-world needs of your end users.

Come hear from Google Cloud Sales and Technical Leaders for the latest from Google Public Sector. We will share updates from Google Next and discuss how Google Cloud is leveraging Artificial Intelligence (AI) to help government services improve engagement with their citizens. We look forward to seeing you in Sacramento.

Google Cloud brings expertise in Conversational AI and pairs it with Cisco's Contact Center IVR, routing, analytics, and agent desktop solutions to create one seamless Contact Center AI offering for our customers. Contact Center AI with Cisco helps agencies increase operational efficiency and improve customer satisfaction. Join this webinar to learn more about: How to augment an existing call center with virtual agents How artificial intellige...

Join Google Cloud, CDW, and Carahsoft on Tuesday, July 12th at 2:00pm ET for a rich discussion on how to leverage Google's CCAI suite to empower your human agents and implement virtual agents to provide your students with a conversational and personalized CX journey.

During this workshop, attendees will learn how we can use: Gmail to increase productivity Google Calendar to ease scheduling meetings Chat to connect and collaborate effortlessly

Google Cloud understands that the ATO process may feel daunting or cumbersome at times. However, those feelings can be a thing of the past. Join us to hear from Google Cloud technical experts about how Google Cloud can make the ATO process easier for you. During this webinar, we will cover: How to address compliance requirements on Google Cloud An overview of the Google Cloud ATO accelerator Hear about real customer use cases that prove how ea...