Join us on Thursday, April 25th, for an informative webcast where attendees will have the opportunity to listen to Dr. Tamera Gaines, a seasoned professional with over 15 years of experience in Workforce Development and Vocational Rehabilitation. Dr. Gaines will delve into how Cloud SynApps utilizes Public Sector Solutions powered by Salesforce to revolutionize Vocational Rehabilitation, offering efficient assessment & planning, customized...

We invite you to our Salesforce Innovation Day on Thursday, November 9th, 2023 at the AC Hotel Tallahassee in Tallahassee, FL! We have an exciting and robust agenda, including presentations covering Data Cloud, AI, and much more! Take this opportunity to hear from current Salesforce users as they share their best practices and experiences with the Salesforce Platform.

The opioid epidemic is a public health crisis that has been sweeping the United States for more than two decades. It is characterized by a sharp increase in the addiction to and misuse of opioids, including prescription opioids and illegal opioids such as heroin and fentanyl. In 2022, there were nearly 110,000 drug overdose deaths in the U.S. involving an opioid, according to the Centers for Disease Control and Prevention. This ongoing crisis...

Register now to learn how the Salesforce Customer 360 for Public Sector is an integrated platform for public services - enabling relationship management, case management, collaboration, integration, analytics, outreach, and modern application development.

View this on-demand webinar session where you will learn from Travis Howerton (former NNSA CTO executive and current C2 Labs Co-Founder) and Salesforce. The focus of the webinar is on how secure cloud collaboration tools can dramatically improve research productivity and community collaboration at DOE labs. Don't miss out and learn how these two industry leaders will touch on lab modernization trends and how salesforce is adding value across t...

As Government & Public Sector agencies undergo digital transformation, more personal and confidential data moves into Salesforce Government Cloud.Although Salesforce offers you enterprise-grade controls to protect citizen data, the ultimate responsibility to secure it lies with your agency, and your Salesforce business owners.On December 6th at 11 AM ET, you are invited to join: Saurabh Gupta, CEO and Founder, Cloud Compliance Chris Andrew...

In recent years, we have seen a rise in emergencies and disasters, from healthcare crises to hurricanes, floods, and fires across the country. The outcome of these challenges made it very clear legacy systems need to be updated to meet these challenges for public sector agencies. Discover how Coastal Cloud and Salesforce are delivering solutions to help agencies achieve mission success. Topics covered include: Embracing new technology to overc...

Mark your calendar for the Salesforce Innovation Day! Rapidly transform the way you deliver government services all while driving mission impact and success. On June 8, join us to hear from Salesforce executives, industry leaders, and customer trailblazers as they take a deeper dive into the state of technology and the Salesforce platform. Customer Trailblazers include: Ohio ODD and JFS Ohio on their Center of Excellence City of Elgin on their...

Since service is the front line of every customer engagement, modernizing the Call Center is more strategic than ever. Agents and Call Center leaders are expecting more out of standard channels such as Voice and Email and looking to expand into digital channels such as Messaging, Chat, and Bots. What should agencies consider when adopting automation to handle routine inquiries and enabling Agents to handle more complex cases?Join Salesforce's...

For more than two years the COVID-19 public health emergency has continued to present unprecedented challenges for government agencies providing citizens with health coverage. While finally, an end to the pandemic is in sight, citizens will continue to hold the government to high standards of communication - demanding speed, efficiency, and accuracy when it comes to the continuation of their post pandemic health care needs. Join Salesforce to...