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Configuring for Kids: Making Tech Work...
At Carahsoft, we believe it is time to bring child welfare out of the dark ages of technology. We work with Salesforce to share a powerful proof point: the Accenture Case Insight Solution (ACIS). At this session, the Accenture & Salesforce team will tell a story of how they worked with child welfare stakeholders across the country to articulate how technology can enable caseworkers to get better outcomes for children. Based on that intel,...
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Analytics for Case Management
As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services. Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster. View our on-demand webcast as we host Salesforce and Acum...
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Envisioning a Modernized Contact Center...
There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...
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Re-Imagining the Licensing and Regulati...
Attendees of this on-demand webcast learned how the innovative Salesforce Licensing Solution helps agencies to: Efficiently deliver responsive customer service to both licensees and businesses. Enable staff to leverage insights to make data-driven decisions with service delivery. Synchronize with the latest regulations, compliance, and legislation on an agile and secure platform. This webcast featured Michael Miller, Deputy Director, from the...
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BasicGov State Professional/Occupationa...
BasicGov, a cloud-based solution for permitting and licensing, offers state government agencies a flexible and dynamic framework that is highly configurable. Join BasicGov for this on-demand webcast and learn the following: Submission of an online application, including payment Out-of-the-box inspection and compliance capabilities, containing an ordinance library and option offline Mobile Inspection App Many-to-Many data model support
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