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Salesforce | Vertiba Webcast: Digital T...
Nearly 80% of government agencies are looking to digitally transform this year.How does your city plan to innovate?Salesforce and Vertiba discussed the findings of The Center for Digital Government Research. Over 150 IT officials, agency heads, and appointed officials across the US were given a survey to identify the key aspects of digital transformation in Government. This webcast covered: What technologies cities think will best improve cit...
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Configuring for Kids: Making Tech Work...
At Carahsoft, we believe it is time to bring child welfare out of the dark ages of technology. We work with Salesforce to share a powerful proof point: the Accenture Case Insight Solution (ACIS). At this session, the Accenture & Salesforce team will tell a story of how they worked with child welfare stakeholders across the country to articulate how technology can enable caseworkers to get better outcomes for children. Based on that intel,...
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All Roads Lead to Empowered Citizens: T...
Attendees of this virtual summit had the opportunity to join several speaking sessions led by our AppExchange partners. This full day, virtual event focused on the challenges and opportunities government employees are facing and what solutions are available to them. Check out the on-demand recording of this event!
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Enabling Transformation for Federal Sys...
Organizations across the Federal System Integrator (FSI) segment are leveraging Salesforce and Tableau to accelerate their digital and data transformations, improve their bottom lines, and enhance employee and customer experience. In this on-demand webinar, you'll: Meet and hear from the Salesforce and Tableau leadership teams on our investments in the important FSI segment Review timely and relevant examples of FSI deployments of Salesforce a...
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The GSA Story - App Modernization and More
Is your agency still using Excel, Access or Lotus to run programs and critical business applications? Rather than automating processes, breaking down silos, and fostering greater collaboration, too many agencies are still leveraging tools built in the 90's. It doesn't have to be that way. Innovative government agencies, including the General Services Administration (GSA) featured in this webinar, are building modern apps in record time and sav...
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Learn How the Colorado Governor's Offic...
The Salesforce1 Platform enables legacy applications to be modernized and allows for rapid application development in the Cloud to provide new and enhanced value to citizens, agencies, constituents, and employees. Leveraging the Platform, Vertiba has created a correspondence management solution specifically designed for government that eases the demands on staff by streamlining business practices. Find out how you can revolutionize the citizen...
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Learn How the DOE National Labs Can Str...
A commitment to customer success, establishing meaningful relationships and having access to real-time information and services are critical to success. Lawrence Livermore National Lab, National Ignition Facility (LLNL-NIF) noticed the importance of this and modernized new efficiencies, both internally and with external partners, to improve the processes supporting the laser mission operation. View our complimentary on-demand webinar to learn...
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Analytics for Case Management
As more departments and agencies connect caseworkers, case details, and case resources in order to better govern, the resulting amount of data grows exponentially. The data captures invaluable insight about case processing and overall drivers behind mission services. Government Cloud Wave extends the analytical functionality of Case Management, helping caseworkers to close cases faster. View our on-demand webcast as we host Salesforce and Acum...
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Envisioning a Modernized Contact Center...
There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...
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Re-Imagining the Licensing and Regulati...
Attendees of this on-demand webcast learned how the innovative Salesforce Licensing Solution helps agencies to: Efficiently deliver responsive customer service to both licensees and businesses. Enable staff to leverage insights to make data-driven decisions with service delivery. Synchronize with the latest regulations, compliance, and legislation on an agile and secure platform. This webcast featured Michael Miller, Deputy Director, from the...
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