Governments around Australia have made building social cohesion and tackling extremism a top priority. This conference will explore what the evidence tells us about what’s working in these areas as well as where the gaps are and how we can overcome them. There will be a strong focus on the experience of young people and how we can work more effectively with them. “Extremism is a challenge all Australians must address… We are...

Practical discussion to help transform your service delivery capability Following the creation of the DTO and the increase in state wide digital agendas, service delivery is now one of the hottest topics in the Public Sector. At the centre of this agenda is the need to provide services which are simpler, faster and easier to use. These services must be built with the user in mind, and Government must provide a service which consistently meets...

Procurement as a strategic advantage The procurement function has become a critical and strategic component of every department, agency and council. Driven by a need to improve value and efficiency, the name of the game now is delivering greater value to all of government, industry and community stakeholders. Check out the agenda and learn the key ingredients for success. Join procurement executives and senior policy makers and hear case studi...

The conference will examine the climate change initiatives developed under the new Coalition Governmen. Hear the latest developments and gain a full understanding from the experts, as they disclose and clarify key issues surrounding Direct Action.

Government organisations around Australia are making customer service a top priority.They are doing this to ensure they meet the increasing expectations of citizens as well as drive efficiency and reduce costs. But enhancing customer service in the government context – where it has not traditionally been a focus – is no easy task. So we have designed this conference to helpFeaturing presentations from the leaders in government cust...

Change Management in the Public Sector 2014Building a change-ready organisation for successful service delivery Hear practical case study presentations from: Department of Finance and Services NSW Community of Change Professionals NSW Baulkham Hills Shire Change Factory NSW Treasury Ministry of Health NSW Department of Justice VIC Department of Attorney General and Justice Researched and developed with the assistance of Community of Change Pro...

Summary: Creating integrated digital Marketing campaigns to engage stakeholders in new and innovative ways. Description: The Digital Marketing Frontier in Government, creating integrated digital Marketing campaigns to engage stakeholders in new and innovative ways. One-day connected forum and two post-forum workshops Hear practical case study presentations from: Australian Communications and Media Authority Australian Securities and Investment...

The Australian Government: Community and Marketing Creating integrated digital Marketing campaigns to engage stakeholders in new and innovative ways.One-day connected forum and two post-forum workshops Hear practical case study presentations from: Australian Communications and Media Authority Australian Securities and Investments Commission Australian Human Rights Commission State Library of Queensland City of Boroondara Department of Industry...

SANS Sydney 2013 is being held over two weeks to allow you choose multiple courses from our most diverse course offering yet. SANS top instructors will ensure that you not only learn the material but that you can apply it immediately when you return to the office.In addition to our outstanding six-day, hands-on, immersion computer security, security advanced pen testing, and advanced computer forensics courses, we have two exciting new additio...

NSW Government top level public servants will meet with their national and international counterparts to find answers to common challenges, such as: How is the whole-of-government approach to ICT evolving in NSW? Is the government data that is most useful also the most important? Are government agencies using social media effectively to engage citizens and improve policy development and services? Will greater transaction security boost e-servi...