Realizing Innovation Within the DoD Com...
Innovative Help Desk Implementation automates and streamlines all aspects of traditional help desks, resulting in the reduction or complete elimination of Tier 1 Held Desk FTE's. This implementation incorporates tiered, automated approval workflows and intelligence-based ticket routing, substantially reducing SLA violations. Join Savli Group and Carahsoft for this on-demand webinar to learn how the Innovative Help Desk Implementation drastical...
Brokering Services to Support IT Modern...
As the government CIO role evolves from IT support to business partner and broker of services, there is a need to have a different governance model and more willingness to standardize than before. So how does this work? What steps can you still take to simplify the IT stack, get better performance, lower costs, and make the service easier to consume-- whether it be case management, AI, identity management, payment systems, or any other common...
Build, Deploy, & Enhance Low-Code Missi...
View this on-demand exclusive session with Derek Rose and Chris Geer from ServiceNow. They provide an overview of the latest features and enhancements in Creator Workflows. Create and enhance mission applications leveraging the suite of capabilities in AppEngine Integrate with data, services, and applications across your enterprise with Integration Hub Automate repetitive and predictable workflows with RPAHub Orchestrate your low-code environm...
Modernizing Grants Management with ServiceNow
This event was an informative webinar exploring how ServiceNow's comprehensive solution can modernize Grants Management for agencies of all sizes and missions. Managing grants can be complex and challenging, with varying requirements, regulations, and reporting obligations. ServiceNow's powerful platform, combined with its Grants Management solution, offers a unified and efficient approach to managing grants, enabling agencies to streamline wo...
CMDB or Asset Management, Which One Fir...
When Federal Agencies embark on modernization, they are faced with either an operational lens on their infrastructure or a financial/cost perspective on their assets. The ServiceNow platform provides purpose-built solutions based on industry best practices for both. Both can be integrated with workflows within the organization; however, funding and resource availability seem to drive the choice of one over the other. The operational challenge...
Modernizing Public Sector Health Servic...
ServiceNow’s digital health platform is driving the modernization of government health agencies’ health service and program delivery. Discover how a digital health platform can build a supporting ecosystem that advances the way that public sector critical care programs are delivered. Learn the role that GenAI has in helping address barriers to efficient health service delivery. Join us as we discuss and demonstrate: Digital Health...
Improving Government Service Delivery:...
Across government, permitting is run with a number of homegrown systems that are still primarily manual and paper-based. This means there is no little to no visibility for both the citizens submitting permit requests and the stakeholders involved in the process. This also brings challenges to the government workforce forcing them to swivel chair between systems resulting in lower productivity. ServiceNow’s Public Sector Digital Services...
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