The State of Tennessee has been recognized in recent years for its use of data to drive decision-making and delivering services more effectively to its residents. To keep up the progress, the state’s Strategic Technology Solutions (STS) division of the Tennessee Department of Finance and Administration, has expanded its focus to include several large legacy modernization projects, such as the overhaul of its unemployment insurance system...

The 2020 election and its aftermath provided a vivid demonstration of many of the risks faced by election officials across the country – and new dangers have emerged in 2024. Physical threats to poll workers have proliferated, AI-generated disinformation showed up in one state’s primary contest, and other AI threats, whether from partisan interests, corporate disinterest or hostile nation-states, loom large. The landscape is so dan...

The Office of Inspector General (OIG) serves as the internal watchdog for all federal departments and agencies. The 75 inspectors general are broadly responsible for preventing and detecting fraud, waste, abuse, misconduct, and mismanagement in their domains, and promoting economy, efficiency, and effectiveness in operations and programs. The Department of Health and Human Services OIG, for instance, employs more than 1,600 public servants to...

From the delivery of healthcare and public benefits to emergency management and national security, generative AI – GenAI, for short – presents opportunities for governments to enhance constituent services. GenAI can empower front-line civil servants, improve the accessibility of public services, and enhance back-office processes. In pursuit of these benefits, federal spending on AI increased 22 percent since 2021—and 250 perc...

California may be the home of Silicon Valley and the birthplace of many innovative technologies, but as the biggest state (by population) and the fifth-largest economy in the world (more than 14% of U.S. Gross Domestic Product), it faces nation-sized challenges. The human issues include everything from making health care and insurance more affordable to investing in expanded internet access, to name just two. The state government has embarked...