Creating a good user experience is paramount for all of government, but it is especially true for state and local government agencies who interact with constituents on a much more personal and frequent basis. These interactions happen at the local DMV or the Fish and Wildlife Service where citizens are going to renew their license or get a boating permit. And it’s those constituents who want and need their digital interactions to be easy...

The Adaptive Network is a new approach that expands on autonomous networking concepts to transform the static network into a dynamic, programmable environment driven by analytics and intelligence. IT modernization permits the federal government to lay the groundwork for technological advancement and innovation as well as improved efficiency and network strength, better user experience for employees and citizens, and increased reliability and s...

Governments at all levels are being tasked to think outside the box to meet today's ever-growing list of challenges. From new legislation like the 21st Century IDEA Act, to NIST Cybersecurity Framework updates, to the new Cloud Smart policy, agencies are being asked to transform. But despite these mandates to modernize, many agencies are still struggling with common challenges like slow legacy systems, untrained personnel and outdated processe...