The explosion of online identity theft and pandemic-related benefits fraud is evolving into a threat to American national and economic security. Better deployment of today’s digital identity verification solutions can reverse the current trajectory while also having the added benefit of increasing access to benefits for those that need them most. Domestic and foreign crime rings that drove the fraud in unemployment benefits are moving to...

Human-centered agility: Leading change in a post-pandemic world Working and living in a global pandemic during the last two years has created many workplace and human experience challenges not faced in modern times. Work life balance, mental health and resilience, remote work and the hybrid workplace have received a new focus. Agile transformation is not only important in software development, but also important to creating supportive change i...

Data has become the lifeblood of federal, state and local agencies’ missions, allowing more nimble, informed and effective operations and service. It drives almost every aspect of government services, from cyber threat detection, to mission critical support operations at civilian and military agencies, to externally-facing customer services. Understanding how to harness that data and use it in new, innovative ways remains a continuing ch...

In June 2021, the federal government was optimistic about returning to offices in the summer and began planning for reentry with new guidelines. The Delta variant surge paused those plans and caused a reexamination of the future work plans. Learn how agencies are adjusting to host of new and continuing challenges: a long term remote workforce, the technology and security challenges they face, how they are changing the way they manage the workf...

With aging IT infrastructure, outdated job classification system and a greying government workforce, agency executive and human capital officers face a trifecta of challenges in the years ahead. Soaring demand for cybersecurity experts and data scientists are just two examples of the newer professional specialists that the government is struggling to hire. With the rise of vaccinated workers, questions have arisen about the reopening of federa...

The Continuous Diagnostic and Mitigation (CDM) program has matured and broadened its offerings and full deployment of agency dashboards is on the horizon. In the last year, however, ominous high profile breaches in commercial and critical infrastructure networks have highlighted the continued importance of strong cybersecurity across federal networks. In the wake of the pandemic, federal IT managers are faced with an increasingly complex cyber...

In just a few short years, Robotic Process Automation has gone from a few scattered pilot projects to an essential tool deployed by dozens of agencies. Hundreds of thousands of staff-hours have been saved, and organizations are increasingly looking to leverage artificial intelligence to automate more-complicated workflows. Automation at scale comes with challenges, however -- from credential management to siloed systems to ensuring that outdat...

Supply Chain Risk Management (SCRM) and Cybersecurity Supply Chain Risk Management (C-SCRM) have gained increased attention recently as several high profile incidents compromised a number of federal systems. In the wake of those incidents, The White House, the Cybersecurity and Infrastructure Security Agency and the National Institute for Standards and Technology have all stepped in to provide new guidance and tools for agencies to improve the...

The U.S. Cyber Challenge serves as a premier program to identify, attract, recruit, train, and place the next generation of cybersecurity professionals. Top performers from different colleges and universities are offered award winning training from top instructors on new concepts and approaches. During the cyber camps in the summer, those who qualify participate in discussions with leaders in the cyber field and teams are formed where they com...

Federal agencies must shift fully to electronic records management by December 2022, when the National Archives and Records Administration will stop accepting new paper records. Successfully making that transition entails far more than simply digitizing existing documents. Meeting the goals set by M-19-21 demands changes to current business processes, dramatically different approaches to content classification, new systems that are digital thr...