The Magic of Exceptional Customer Service Class Format: Webinar Instructor: Doug Lipp Date: Wednesday, September 8, 2010 — CHANGED DATE Time: 1:00 – 2:30 PM ET Fee: Free Course Description Doug’s Walt Disney University training experience provides fascinating stories, unique insights, and invaluable lessons. Learn how certain skills, attitudes and behavior contribute to delivering exceptional customer service. Doug’s ac...

Join us for an informative technology symposium at the beautiful JJ Moakley Courthouse, in the heart of Boston's waterfront Seaport District. Learn how your organization can achieve enterprise-wide security with centralized management and complete visibility. Today's threats touch every area of the Enterprise - from email, to endpoints, to web gateways to servers. As attackers are adopting new techniques, the technology required to protect ou...

If you do business with government agencies and their contractors, you should attend Business Over Breakfast™, the most productive government sector "just networking" breakfast event in DC/MD/VA. Business Over Breakfast™ Fort Detrick convenes at Perkins Restaurant & Bakery and is hosted by Harry Ponack of Matthew Moving, a Member of The American Small Business Coalition. Your registration for Business Over Breakfast™ Fort...

If you do business with government agencies and their contractors, you should attend Business Over Breakfast™, the most productive government sector "just networking" breakfast event in DC/MD/VA. Business Over Breakfast™ Tysons convenes at J. Gilberts Restaurant and is hosted by Kelly Edington of The Computer Merchants, Ltd. Your registration for Business Over Breakfast™ Tysons includes the famous BoB networking and a hearty...

UDT ASIA 2010 is the only conference and exhibition within Asia dedicatedto Undersea Defence Technology. New submarine programmes planned in the next 5–10 years for Singapore, Malaysia, Australia, Taiwan, South Korea, India and Pakistan An expanding market for undersea port and harbour security solutions UDT ASIA will bring together the key buying regions with global solution providers to address the ever changing nature of global milita...

From open data to social media, from web services to mobile applications, from crowdsourcing to cloud computing, government is exploring the power of the latest wave of technology to lower the costs of government while increasing its capabilities. Last year's inaugural Gov 2.0 Summit brought leaders from federal, state, and local government together with individual and corporate entrepreneurs, citizens, not-for-profits, and educators, to artic...

HOW CAN YOU help your customers achieve their missions faster, better, and smarter? Register now for the leading conference on Enterprise Architecture in government and find out! Through case studies and real-world agency examples, you’ll learn how EA is the keystone in every agency management discipline—from strategic planning and program management to cybersecurity and open government—and how you can leverage your enterpris...

In-agency technology expositions are time- and cost-effective for both on-site personnel and the exhibiting companies. The result is an efficient, orderly dissemination of information to personnel and an effective means of marketing for technology vendors.Each year, NCSI produces more than 125 in-agency technology expositions. These tabletop events consist of 25-50 technology companies exhibiting the latest in mission-related, emerging technol...

If you do business with government agencies and their contractors, you should attend Business Over Breakfast™, the most productive government sector "just networking" breakfast event in DC/MD/VA. Business Over Breakfast™ Manassas convenes at the Cracker Barrel Old Country Store just off I-66 and is hosted by Guy Hinkler of V2 Systems, a Founding Member of The American Small Business Coalition and Joe Martin of Employment Enterprise...

About This Training: Accidental/intentional destruction of data, hardware failure or cyber attacks can happen at any time and you may be called upon to respond, investigate, document, handle, and escalate the analysis to a formal investigation. In this two day hands-on workshop, you'll consider when investigations are appropriate or warranted, and learn how and when to recover lost or deleted information from the Recycler Bin (Info2 file), Dis...