We’re innovating fast. We’re working from anywhere. Together, we’re building the future – a people-centric, efficient, and resilient government. Join us at the virtual 2021 ServiceNow Federal Forum on March 9-10 to explore how Federal leaders are creating modern, automated, digital workflows. Together, we’re delivering exceptional employee and citizen experiences. The goal: empower agencies to scale services on de...

Whether it's delivering better care for veterans, transforming internal business processes to make federal employees more effective and efficient, or improving the citizen experience on federal websites, digital government aims to enable better government. New tools and technologies are an essential part of these efforts, but the true transformation takes place in the analog world -- rethinking business processes, changing the workplace cultur...

The use of Artificial intelligence (AI) is continuing to accelerate in the federal government. With this growing momentum, agencies are increasingly dedicating resources to the use of AI. But, how do they do this in a strategic way? What factors should be considered in the decision? How can agencies identify high value candidates and real pain points where AI would have the biggest impact? This panel will explore how agencies can identify spec...

The transition to Agile development is complex and challenging, especially for legacy programs. Where do you start and what obstacles may exist? Agile and DevSecOps are often touted as silver bullets to accelerating delivery of mission winning capability. These modern development and deployment methodologies offer many benefits, but navigating their implementation requires a data-driven understanding of which applications will benefit the most...

The American Council for Technology and Industry Advisory Council (ACT-IAC), MeriTalk, and the Partnership for Public Service collectively partnered on an initiative to provide the new administration operating and policy recommendations to improve the resilience of government. Through research and four round table discussions, government and industry addressed lessons learned, adapting to a "new norm," changes needed post-pandemic, and how gov...

The Financial Systems Summit (FSS) is now the Technology & Transformation Summit (TTS), renamed to better reflect the broader scope of topics included in the program! Every year, this event brings more than 1,300 government leaders and industry experts together to discuss ways to improve government services through technology modernization and business transformation in a budget-constrained environment. As new forms of advanced technology...

This year has proven the need to strengthen Artificial Intelligence capabilities, and a need to solve the AI challenges brought forth due to the pandemic. This panel will explore the current state of technology, use cases, and limitations of AI at the edge. Listen in as subject matter experts share lessons learned and solutions to the challenges brought on to their agency’s as a result of COVID-19. What emerging technology has led to str...

A holistic cloud strategy is a catalyst for business innovation, but it demands agile and responsive IT to deliver on this promise. Purpose-driven agencies must embrace technical agility in order to securely meet new business demands and mission outcomes. This panel of government and industry experts will discuss steps to build and mature a lean-agile organization with an emphasis on technical agility to deliver mission success in the cloud. O...

Emerging Technologies, whether mobile/5G, artificial intelligence/machine learning, blockchain, Quantum Robotics, and many others are evolving at a faster pace than ever with government and industry. The technologies can be new or existing where the latter new capabilities are being developed and where both will change status quo and provide unrealized social and economic benefits. These technologies provide enhanced connectivity regardless of...

What does it take for one person to spark an idea for change and then fan it into a transformational shift for the larger organization? How can an individual contributor communicate that vision to peers and executives to influence IT projects, programs, or even agency direction? Join this session to hear women leaders in government share their insight, experiences, and advice for ‘selling innovation upwards’. Learn how to: Create,...