For government agencies, case management – delivering services to people and businesses – is the heart of their mission. In almost all cases, however, case management systems have gotten more complicated, more difficult to manage, and more expensive. Agencies today depend on legacy, siloed systems that have changed through kludges, “an ill-assorted collection of parts assembled to fulfill a particular purpose.” Rip-and-...

Federal agencies take seriously the cybersecurity of their IT systems. They must observe numerous federal policies and programs, from Executive Order 14028 on down. Many agencies are far less aware of the need to strengthen the security of their operations technology (OT), the equipment that runs many kinds of systems, including healthcare. Historically, that was less of an issue since most OT systems were closed and standalone. But the intern...

The technology revolution that has reshaped consumer markets has now arrived at the state level. Case in point: the State of Ohio, where state, local and educational organizations are moving quickly to integrate innovative technologies that can drive better decision-making while lowering the cost of ownership for IT systems. Incorporating new technologies also creates opportunities to reimagine the future workforce, for both the public and pr...

When the Cybersecurity and Infrastructure Security Agency (CISA) released its Zero Trust Maturity Model Version 2.0 in April, it identified access management as a core function within the Identity Pillar. Identity is the very first of five such pillars, and brings the need for privileged access management into clear focus. Identity is defined by CISA as “an attribute or set of attributes that uniquely describes an agency user or entity,...

The spread of 5G – fifth-generation mobile communications – across all levels of government is being accelerated by its usefulness in high-speed data transmissions and flexibility in customizing network applications. And the range of applications by government agencies made possible by 5G may only be limited by one’s imagination. Some of the innovations supported by this wireless standard were born out of necessity – at...

Cybersecurity professionals are well aware that the threat landscape they live in is volatile and poses ever-changing threats to the systems they defend. One kind of risk is exploding – attacks on APIs. APIs are such attractive targets because their purpose is to allow two or more applications to communicate with each other. Infecting an API drastically expands the attack surface, but most enterprises do not have transparency into their...

Federal agencies have taken the lead in the public sector’s adoption of cloud computing. It has provided many benefits, including flexibility for applications, cost savings as legacy systems have been phased out, and empowering customers in their interactions with agencies – but it also has opened new methods for cyberattacks, such as corrupting elements of the software supply chain. As a result, data protection is more important t...

Government agencies at all levels are doing everything they can to protect their data from the ongoing onslaught of cyberattacks. Whether it’s implementing zero trust architecture to meet the requirements of Executive Order 14028, federal agencies using FedRAMP certified cloud services, any of the dozens of state, local, municipal and educational organizations enrolled in StateRAMP, government as a whole understands the critical importan...

Government IT is faced with constantly evolving mission demands, limited resources, stringent compliance requirements, and always increasing customer expectations. Agencies increasingly recognize the importance of implementing scalable and secure cloud strategies to meet these challenges.Many agencies’ IT departments are learning that when teams are provided access to a configurable, no code/low code application platform, initiatives can...

Federal agencies have been mandated to migrate to IPv6; the mandate requires at least 20% of IP-enabled assets on agencies’ networks operate in IPv6-only environments by the end of FY 2023. Join us for the last of the quarterly sessions as thought leaders from government and industry share real-world examples and lessons learned in working to meet this mandate over the past year. We’ll Discuss: Review the progress made by agencies...