Is your agency struggling to manage its appeals due to manual, extremely time-intensive appeals processes? Will you be able to effectively manage the wave of appeals that is predicted due to the financial impact of the pandemic? This webinar will discuss how AST's Appeals and Exemptions solution, built on the Salesforce cloud platform, provides a template that allows citizens to apply for appeals and exemptions completely online! Discover how...

Join us for the Salesforce webinar on How To Communicate With Residents In Times of Crisis. Timely, transparent, and trusted communication from the government to the public is critical in supporting and mitigating emergency response. Effective communication and media engagement strategies will be required to ensure that key messages are conveyed to the public. Click here to see how Salesforce can help with: Building a “brand” that...

In honor of Women's History Month, the New Mexico Technology Council is hosting a Leadership Panel Discussion on the state of women in IT. Our speakers will dive into the challenges, failures, and successes leaders face during these unprecedented times. Join us in listening to the following topics: How women in technology from around the world have adapted How they have managed teams, and projects at times of crisis The Pre/Now/Post pandemic i...

Increases in Federal Grants prioritize the need to efficiently manage the grants management process. With budgeting, reporting, training, and support, Salesforce's customizable solutions can support the entire lifecycle of your evolving grants management requirements.Join Salesforce and Platinum Consulting Partner, Coastal Cloud, to hear how their solutions can:Be a single platform for grants management, partner & citizen engagementAutomat...

As our nation combats the pandemic and strives for economic recovery, government services and mission areas have never been more critical. Government agencies must protect the Federal workforce that accomplishes these essential services by providing a safe and effective work environment. Whether a Federal worker is teleworking, on-site in a Federal building, or a bit of both, they need the tools to work efficiently and within a safe work envir...

As government agencies and citizens continue to adapt to the new normal in their daily lives and remote workplaces, digital transformation is more important than ever. With the power of data and analytics at your fingertips, join our Tableau Virtual Innovation Hour to learn how to leverage that data and provide better citizen outcomes. Quick glance at the agenda: Time Topic 2:00-2:05m Welcome Remarks 2:05-2:20pm The Power of Data Fireside Chat...

Salesforce customers, Chicago and Toronto, have built their 311 system to deliver the best customer service possible, but their approach with Salesforce is different. Join us on March 11th - also known as 3/11 Day - to sit down with leadership from Chicago and Toronto, as well as Catalyst Consulting Group, the partner who has implemented the Salesforce 311 solution for both cities. This webinar will unpack the lessons learned from using Salesf...

The panel of thought leaders, researchers, and practitioners will discuss responses to the effects of the COVID-19 pandemic on early childhood development and education. We will revisit how this public health and economic crisis has challenged the early childhood ecosystem and learn what actions all of us can take to respond to post-COVID impacts on the systems supporting families, communities, and early education. Join us on February 4 to hea...

Federal agencies looking to modernize face unique challenges, including flawed but critical legacy systems, compliance and security concerns, and the increased scale and complex makeup of Federal workforces. As agencies continue to evolve their large and complex workforce to be more distributed, they need to ensure secure access to daily information to do their jobs better and enable mission success. Join Okta, Salesforce, and Carahsoft for a...

State and local agencies are working diligently to improve their processes, efficiencies, and employee and customer experience. aFit and Revelant Technologies partnered together to implement a Grants Management Solution, powered on the Salesforce platform to help agencies track data and documents with ease throughout the grants management process. Join our webinar on January 27 to hear from Lieutenant Governor's Office for the State of Indiana...