New technologies like Intelligent Automation, Quantum, and Edge Computing are already inspiring digital transformations and new work models, introducing new opportunities, improving customer experience, and providing a competitive edge for both government and industry. Innovation and technology redefined our pandemic work environment with agility and adaptability to better meet and anticipate customer expectations. Technology-enabled innovatio...

Shared services is a business model for modernizing the delivery of mission support activities common to multiple government agencies. It involves setting standards for service delivery that meet the needs of multiple customer agencies and migrating agencies to modern, scalable and secure platforms operated by best of breed government or industry service providers. Managing organizational change and creating positive customer experiences are c...

The Marine Corps Command, Control, Communications and Computers (IC4) enables IT command, control, communication, and computer support across the Marine Corps Information Environment Enterprise (MCIEE) and the Marine Air-Ground Task Force (MAGTF). They are critical to the development of service policies and execute DC I roles for the Title 10 responsibilities to “Man, Train, Equip” the 0600 and 2800 occupational fields, IT governan...

Join ACT-IAC for a lively discussion about the journey to IT modernization in the federal government. Hear federal and industry experts and leaders share their strategy and experiences to sundown costly legacy systems and improve access to information. Our program will touch on: Does the government have unique challenges? Are there better paths to success than others? What obstacles does the road to modernization have? What timeframes should b...

International travel with government funded equipment (GFE) mobile devices is expected to pick up in early 2022 as we recover from COVID-19 and travel restrictions open up. As domestic and international travel picks up, GFE mobile devices (e.g., smartphones and tablets) will facilitate government employee work productivity during foreign travel, including remote connections to office enterprise networks and databases. However, their portabilit...

The U.S. Cyber Challenge serves as a premier program to identify, attract, recruit, train, and place the next generation of cybersecurity professionals. Top performers from different colleges and universities are offered award winning training from top instructors on new concepts and approaches. During the cyber camps in the summer, those who qualify participate in discussions with leaders in the cyber field and teams are formed where they com...

Implementing customer experience (CX) strategies and principles isn't just about making people happy. CX methodologies and strategies are a disciplined approach tht demonstrates a quantifiable impact on outcomes that matter - from achieving the mission to efficiencies through managing the budget, to improving employee engagement, strengthening equity in service delivery and strengthening trust in government. Government services change the live...

Summary The National Archives and Records Administration (NARA) has laid out several key milestones in its Electronic Records Management Initiative (NARA M-19-21) that are fast approaching. Join this panel of government and industry experts to learn how agencies are meeting this mandate and how intelligent automation can play a key role in compliance. This panel will discuss: Why digitization is critical to your agency’s success Key lear...

As public sector agencies develop plans for delivering on the objectives of the presidential Executive Order on Cybersecurity, we at Lumen know that the whole is greater than the sum of its parts. While agencies expand their cyber protections to combat cyber threats and protect against attacks, their focus should be on taking a holistic approach and not looking at this new directive as simply a set of compliance mandates. The attack surface wi...

DESCRIPTION As women navigate the path of higher management positions, they are challenged to proactively manage their growth and development to prepare for the leadership roles they desire. ACT-IAC is planning a forum that will bring together a diverse mix of successful women leaders, who will provide an understanding of the steps they have taken to climb the corporate ladder to a successful leadership position. It is the intent of this forum...