Join us for this webinar and see how Dragon Speech Recognition Solutions enables you to keep up with documentation productivity and generate reports with higher detail and accuracy while accelerating professional documentation. From transcribing committee meetings and correspondence to drafting hearing notes and reports, Dragon Speech Recognition Solutions let you do it all—faster and more efficiently. You can increase your productivity...

A decade later, customer experience (CX) and citizen engagement have evolved and become a higher priority across governments than ever before. While government organizations have made significant strides in CX, there is still a call to action to improve communication, increase accessibility, modernize infrastructure and digital services, and ultimately prioritize the citizen's experience. CX initiatives and legislation have helped direct agenc...

Now more than ever, there’s a need for a flexible, future-state identity service that enables a fast and secure shift to support a remote and collaborative workforce outside the network. Federal employees need to work with contractors from home. Citizens need to engage via digital means rather than in person. Constituents not only require access to mission-critical tools they were already using but the pandemic has highlighted the need t...

More than 1,300 local, state and federal organizations use DocuSign to enable citizens, businesses, and staff to work smarter and more effectively with self-service forms, electronic signatures, prepopulated agreements, and automated approval processes. Join your peers and other leaders in Texas to see how you can transform your agreement process by eliminating paper, automating workflows, and connecting the systems within your organization. T...

Communicating with citizens and employees is a critical function of government agencies, from emergency response to educating the public on agency processes. The National Aeronautics and Space Administration (NASA) was able to produce a successful video series using the industry-leading video editing software, Adobe Premiere Pro. Video communication makes NASA's scientific content more approachable even when the subject matter is highly techni...

New channels create new touch points and new opportunities to engage--all while consumer expectations continue to soar! Nuance is deeply committed to revamping the customer journey into an experience consumers love. Leading organizations worldwide rely on our intelligent offerings to meet and exceed rising consumer expectations--from an ever-growing array of devices, across all channels and touch points. These offerings leverage decades of inn...

If there's one thing COVID-19 has taught us, it's that search has never been more critical. Citizens have flooded state and local government websites with questions as they scramble to learn about testing, safety regulations, policy measures, and more. As you prepare for vaccine distribution, how is your organization set up to provide clear, accurate answers to your citizens' questions and meet their expectations? Watch this on-demand webinar...

Cook County Sheriff's Office, the second-largest sheriff's department in the United States, is one of many departments utilizing Tableau for data-driven policing decisions across their enterprise. In this webinar, we will focus on how the CCSO is using Tableau for mapping to identify criminal activities, such as carjackings, and hotspots where they're most likely to occur. View this on-demand webinar to learn how to: Improve data-driven polici...

View this on-demand webinar to learn how ServiceNow, specifically using new Public Sector Digital Services, can swiftly modernize Civilian and Department of Defense service experiences, enabling world-class customer experiences to the federal workforce, citizens and their families, and even mission partners.

Service request management solutions, such as non-emergency 311 requests, give governments the means to deliver services more efficiently and effectively. Through user-friendly interfaces, intuitive navigation, and self-service options, residents can interact with government agencies in a more convenient and streamlined manner with Granicus’ OneView. Specifically, attendees will learn about: Understanding the benefits of digitizing 311 s...