Get in front of ‘From Home’ solutions with the right compute infrastructure from Dell Technologies.At Dell Technologies, we are committed to empowering individuals, organizations and communities with technologies that solve the world’s biggest challenges.

In recent months, the COVID pandemic has forced employers to move to a work-from-home model much faster than expected. Many critical business employees are now virtual and may not be coming back to a secured office environment. As a security team, how do you provision capabilities for thousands of employees working in this new normal? Jerry shares over 20 additional authoritative requirements for identified security gaps, regulatory challenge...

The last few months have altered work in ways never before imagined. Conference rooms are now conference calls, and the new normal is still being defined. Government CIOs have been operating on the front line, triaging technical issues remotely, maintaining on premise servers from afar, and dealing with spikes in help desk services. Technology is just the tool; people are the driver to building enterprise-wide agility. The pandemic response ha...

The COVID-19 pandemic placed a huge burden on government agencies, especially those that suddenly faced skyrocketing call volumes. Meanwhile, the rapid acceleration to remote work upended the norms in the traditionally brick-and-mortar call center environment. This unexpected shift may have exposed gaps in how prepared agencies are to manage a sudden surge in demand, but it also presents an opportunity to consider what future contact centers c...

2020 has seen the most dramatic and rapid changes in workstyles in decades – arguably since the beginning of the Internet age. Companies and their IT experts have been forced to enable their remote workforces in ways that were only “what-if” scenarios in 2019. Much has been learned, with much more still to be addressed. What “rules of thumb” no longer apply? What is working, and what is not? And what can we expect...

The Federal government’s procurement process has long been burdened with inefficiencies. The complexity of the process has resulted in major acquisition shortfalls because program management is undervalued, with procurement actions plagued by poor performance, cost overruns and schedule delays. Procurement reform known as frictionless acquisition is now one of government’s cross-agency goals. Agencies, modeling commercial purchasin...

A year ago, only about 3.4% of the total U.S. workforce worked remotely. Although it’s too soon to accurately count the uptick in remote work, suffice to say the number has grown exponentially since all of our lives were upended by the novel coronavirus pandemic.Federal, state, and local government agencies have faced immense pressure to continue providing citizen services while also keeping their employees safe. But with such a quick an...

The NextGen Summit is the embodiment of what NextGen represents: inspiring government innovation and providing training and leadership opportunities for public servants. Since 2010, the two-day summit has inspired over 5,000 federal, state and local govies to be positive change ambassadors. This year, the NextGen Summit will be hosted virtually on August 19-20, 2020. Why does it matter to me? The NextGen Summit is a place to cultivate and enab...

Long after the COVID-19 pandemic subsides, telework will be a lasting fixture in the workforce. DoD and Federal agencies alike must adjust to the new reality of employees working remotely and information technology managers need to address how to secure their extended networks as they implement policies and tools to protect their remote workforce. The goal facing government officials is how to sustain productivity and connectivity during the p...

All aspects of life changed because of COVID-19. And tomorrow will bring something new again. So we developed Work.com — with new apps, guides, and technology solutions built on the #1 CRM platform that are designed to build trust with customers and employees alike to drive organizational resilience. Salesforce Contact Tracing for Employees New products and demos Workplace Command Center Inspiring stories from Trailblazers in the field